Focus on Listening
Written by Sandra Baptist
Do you really listen to others? Or do you simply hear what they're saying?"What's the difference?" I hear you say. Well, with the help of Carol Mc Call, Master Coach, this is what I've learnt.
Persons speak to us and we don't listen! We hear them.
We listen 25% of the time and hear and make up the rest of the story 75% of the time. And of course while they're talking, our mind is going at 25 miles per hour thinking of our next question, right?
Listen folks! When we listen and I mean truly listen we respect the other person and we respect their views and opinions. The speaker can be heard and his message can then be understood. The message is communicated in totality and with clarity.
As a child have you ever played that game where someone whispers something to someone else who in turn whispers what she hears to another person... and around it goes. But by time the message comes back to the original person it is 'way off'.
This is the distortion of the message and is what happens when we don't listen. We think we hear what the previous person says.
My friends this is okay for a child's game but can you imagine the serious implications for us as adults when we don't listen?
When our boss doesn't listen to us… when rich countries don't listen to the poor ones…when the West doesn't listen to the East or vice versa… when husbands don't listen to their wives..
Can you see the importance of listening?
The listener actually hears and understands the message conveyed. This leads to increased vitality, freedom and more productive persons overall.
Think about it.
If your boss actually listened to your ideas instead of shoving them under the carpet. Could you see the possibilities here if none of our messages are mis-interpreted?
What a wonderful world it would be.
Below I've included 7 quick tips to become a highly effective listener.nn***Wait until the speaker has finished his or her point before you bring up your own pointnn***Try not to interrupt however, before you interrupt ask the speaker "are you finished?" or "can I stop you there?"nn***Switch off from yourself and switch on to the other person. Be really really really interested in what the other person is saying nn***If the conversation is face-to-face look into the person's eyes. That shows them that you are in fact listening to them (and not thinking about what you're going to eat for lunch!).nn***Understand that EVERYONE has an opinion no matter how small, big or insignificant you may think that opinion is.nn***Do absolutely NOTHING when you're listening. Just listen! Don't fidget or watch TV or clean your nails or read your email….nn***For conversations on the phone try concentrating on your breathing and focusing on the other person's voice.
Try these and let me know how you do. I can almost guarantee that you will be more appreciated in all aspects of your life.
Article author
About the Author
Further reading
Further Reading
Article
IT project management and large-team coordination
As digital products grow, so do their engineering organizations. What begins as a clean, focused development effort can quickly turn into a maze of competing priorities, cross-team dependencies, and unclear ownership. Without a strong project management layer, even highly skilled engineering teams can find themselves reacting to issues instead of delivering predictable results. This article explores why IT project management is essential for scaling product development, how c
January 15, 2026
Article
Global AI Lab
Turning Data Into Intelligence: How AI Labs Empower Business InnovationrnArtificial Intelligence is becoming a cornerstone of business innovation - not just a tool for tech giants, but a practical engine for companies across industries. From predictive analytics to automation and personalized user experiences, AI is changing how decisions are made and operations are run. But for many organizations, especially those without internal AI talent, the road from idea to implementat
December 22, 2025
Article
Best Practices for Call Centers in Pakistan: Lessons from Industry Leaders
Call centers in Pakistan have become a vital part of the global outsourcing industry, offering cost-effective and high-quality customer service solutions to businesses worldwide. Over the years, the country has emerged as a hub for call center operations, thanks to its skilled workforce, competitive pricing, and technological advancements. However, the success of the best call centers in Pakistan is not accidental; it is the result of adopting industry-leading strategies and
January 29, 2025
Article
Financial Kickstart Without Stress: How Avraham Bental Simplifies Money Management for Young Professionals
For young people just beginning their careers, managing money may be a difficult chore. Many find themselves overwhelmed and not knowing where to start given the weight of school loans, the difficulty of building a sustainable budget, and the complexity of early investment. Renowned financial guru Avraham Bental is trying to rewrite this story by providing useful ideas meant especially for young people negotiating the world of personal money. Discover AlpCaps and Avraham Bent
January 21, 2025