Leaders say "Thank You"
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FIVE MINUTE LEADERSHIP WORKSHOP™
An Investment in Higher Achievement
PREPAREDNESS
• Prepare and take action to be uninterrupted for just five minutes.
• Close your eyes. Pause. Take three, deep, slow breaths while you clear your mind of everything else. (Really…it makes a difference!)
• Ask yourself: “What’s in it for me (WIFM) if I improve my leadership?” List at least two answers.
ACTIVITY
Read the following slowly, really thinking about what it could mean to you. It’s less important that you agree, than that you understand and explore the concept FULLY.
Wise leaders know they are solely responsible for surprisingly little of their personal and professional success, and that much of the credit belongs to teachers, mentors, colleagues, and team members. Sir Isaac Newton said, "If I have been able to see farther than others, it is because I have stood on the shoulders of giants." He attributed much of his remarkable success to work done by others.
Inspirational leaders invest energy in cultivating a habit of identifying those whose contributions are important and thanking them…sincerely offering genuine appreciation, not “technique-ing” them for the leader’s gain. And they do it with great specificity, so that the person knows exactly what “earned” the gratitude. They model appreciation of the contributions of vendors, service people, and those in positions subordinate to their own.
Extraordinary leaders help their teams develop a culture where authentic expressions of gratitude are everyday occurrences, not surprises (and, therefore, suspicious!). When saying “Thank You” becomes both habit and an inseparable part of the history and culture of the group, an amazing freedom occurs which opens up other avenues of connection and communication, producing additional synergy.
Many outstanding leaders actually give themselves a daily quota (remember the much quoted technique of starting the day with ten coins in your left pocket and moving one to the right each time you express thanks, the goal being to have all the coins on the right side before you head home?).
REFLECTION
Who helped you in the distant past that it’s still possible to thank?
Which chances to express gratitude have you missed and which are no longer available (i.e., you’ve lost track of the person or he or she has died)? Can you use that recollection to prevent it from happening with someone else?
Whom do you consider a teacher or mentor who may not view themselves as one or may not know that you see them that way?
What team members or direct reports deserve thanks (not just praise or an “Atta boy,” but gratitude for something)?
SELF-ASSESSMENT
Honestly, how do I rate in applying this concept with the folks with whom I interact?
How well do we incorporate expressing genuine gratitude into the culture of our organization?
ACTION PLAN
Identify one action you can take today (preferably right now!) to move toward implementation.
1)
List two things you can do this week to bring the power of ACTION to the words and concept!
1)
2)
Who else might you enlist to help you?
Who can you tell about your action plan to help insure accountability?
What positive outcome can you envision (in full-color, high-resolution detail!) coming from this improvement?
Article author
About the Author
Mark Rowland specializes in helping individuals and organizations reach peak performance by increasing the effectiveness of their personal and professional interactions, knowing and valuing themselves and their contributions, and exceeding self-perceived barriers.
His programs bring the power of adventure to the learning process. Not just a speaker, Mark facilitates exciting activity-based sessions that really get people involved. When participants are actively engaged in the process, the training endures. People have fun. Creativity, productivity and achievement peak. Learning is enhanced.
He's received rave reviews from large and small companies, both for-profit and non-profit. Clients find teambuilding programs for their companies to be wise investments with immediate paybacks. Teambuilding by playing "games". It may not sound like science, but it works like magic!
Mark is the CEO of Peak Performance!(tm) with headquarters in Texas Creek, CO, and offices in CA, AZ, and NV. In that role his work inteambuilding and community formation positively impacts over 6,000 participants a year across the continent and internationally. He and his staff remain on the cutting edge of experience-based training and development through active participation in trade associations. He has developed highly effective programs to complement the works of many major management authors, including Peters, Johnson, Senge, Pozner/Kouzes, Jones, etc.
Mark's undergraduate work was in Youth Services Administration at Coe College, in Cedar Rapids, IA and his graduate program was in Experiential Education at Mankato State University in Mankato, MN. He served multiple terms on the Board of Directors of the Association for Experiential Education, is a Lead Reviewer in the Association's Accreditation program, and has presented to acclaim at numerous international conferences for several industry associations. He and his programs are listed in the Faculty Directory for the Young President's Organization (YPO).
He's currently the (volunteer) Ambulance Director for Arkansas Valley Ambulance, Operations Section Chief for the Fremont County Sheriff's Office all-hazard Incident Management Team, and an IMT instructor for Fremont Search and Rescue. Past Commander for the San Be
ardino County Sheriff's Bear Valley Search and Rescue Team, Mark is a fifteen-year rescuer and Training Officer for the Bear Mountain Professional Ski Patrol, and an instructor & instructor-trainer for the National Ski Patrol System. Mark has been a faculty member or field instructor at four major universities, a law enforcement special tactics instructor, a Red Cross disaster specialist, a paramedic, and a U.S. Forest Service fire lookout. He brings this diverse and exciting rescue background to life in his high-energy presentations.
Mark lives on the Arkansas River, in the Sangre de Cristo mountains of central CO, with his wife Marcia and chocolate Labrador Retriever Molly. His hobbies include whitewater canoeing, acoustic guitar, and sustainable technologies.
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