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Power and Caring

Topic: Communication Skills and TrainingBy William R. MurrayPublished Recently added

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On the job we need to have both power and caring. Consider this quote by Dr. Martin Luther King, Jr.: "What is needed is a realization that power without love is reckless and abusive, and love without power is sentimental and anemic."

What thoughts does this quote prompt in you? Your answers will be more important to you than mine. Take a moment to reflect.

I think that leaders need to be powerful, but with love or caring. We all need to be loving but with power too. We need to have both backbone and heart. Some call this tough love.

I am sure that you can think of leaders who tilt one way or the other. Some are powerful but lack caring. Their direct reports obey out of fear of consequences. Often they lack commitment. Other leaders show much caring but lack power to hold people accountable. Their direct reports may sometimes let things slide.

A good way to remember this is to ask yourself, “Am I being appropriately powerful and caring?”

We all have difficult people to deal with. Sometimes, we need to assert ourselves and stand up to them. This often works best if we have both backbone and heart. We have backbone to stand up to difficult people and hold those crucial conversations. And we have caring so that we can stay connected while we assert ourselves. We don’t harm the relationship.

If fact we can improve the relationship by surfacing conflicts and resolving them. Often, we need to use dialogue and listening skills rather than force. These are high level skills that most leaders need to improve.

Copyright © 2010, by William R. Murray, President of Eagle Alliance Executive Coaching, LLC. Reprint rights granted to all venues so long as this article and by-line are printed intact with all links made live.

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About the Author

William R. Murray has a Harvard MBA, Yale M.Div., is a graduate of Corporate Coach U and a Master Certified Coach since 1999. He has over 30 years of experience both as a leader and Executive Coach and Trainer.
Bill coaches leaders, managers, business owners, and professionals, individually and in small groups to be more effective and resilient through emotional intelligence and people skills. His passion is to see you perform at your best, grow professionally, and enjoy it.

Bill started as a line manager with bottom-line profit responsibility. Then in l976, he began training and coaching managers in leadership and communication skills in JC Penney's corporate headquarters in NYC. Bill helped JC Penney's open the largest management training center in New York. Since then he has trained and coached leaders in companies ranging from large companies like IBM, to small businesses. In 1993 he founded Eagle Alliance Executive Coaching, LLC with the motto, "Powerful leadership through emotional intelligence."