Article

The Debates

Topic: Communication Skills and TrainingBy Gregg OliverPublished Recently added

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If you have taken any classes thorough Pathfinder, you may remember me saying that this is the season for rhetoric and persuasive speech. As we enter the last 40 days before the election, things will reach a pitch. It will be fun to see what you remember from class. For instance:

· Can you restate the controversies in one to three simple sentences?

· To what issues would the topoi lead us in the various controversies? (example - for a claim of fact, the topoi would suggest the questions "How would we know if it is true?" and " Have those conditions been met?")

· Are the candidates meeting their burden (Burden of Proof, Burden of Supporting Assertions, Burden of Rejoinder)

· What kinds of claims are being made? (Fact, Definition, Quality, or Policy)

· What kinds of evidence are used? (Objective evidence, Credibility, or Social Consensus)

· What inferences are being drawn? (Example, Cause, Sign, Analogy, Narrative, or Form)

· Do they see value in having strong relationships, or do they believe that relationships get in the way of good communication?

· When they speak in the past tense, is it usually for blame? Present tense for values or duty? Future tense for choices?
Even though these debates will be about advocating positions instead of collaborating, see if you can tell which of the candidates are more likely to collaborate once elected. You can judge this by trying to detect which one tends to project that they have all of the answers, and which tends to project that they would likely draw opinions from other sources in order to arrive at the best possible decision.
NOTE – this forum is not a political forum and Pathfinder won’t endorse either candidate. The purpose of this article is to point out that the candidates debates and speeches use the same rules as business speech and can be helpful in illustrating concepts that you have learned in our classes or at my speaking engagements. Feel free to leave some comments.

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About the Author

Gregg Oliver has worked as an individual contributor and manager in engineering and manufacturing businesses for over 30 years. He is certified as a Quality Engineer, Reliability Engineer and a Software Quality Engineer by the American Society for Quality. He also serves as the Vice Chair for the San Diego section of the American Society for Quality. His passions are problem solving and communication.

Background -

In order to find solutions to the issues that bogged down improvement and problem solving teams, Gregg studied and practiced for over 15 years to develop a potent amalgam of high-performance communication practices. These practices blend powerful communication, relationship-improvement, and influence-creation techniques that transform practitioners into skilled leaders and confident change agents.