Bill Lampton
Ph.D.
Free
Communication Consultant, Speech Coach, Keynote Speaker Expert
Bill Lampton Quick Facts
- Main Areas
- Corporate Communication, Speech Coaching, Customer Service, Sales, Management, Video Production
- Career Focus
- Solving Communication Problems
- Affiliation
- President, Championship Communication
I help companies identify their communication problems, and find solutions for them--strengthening their management, sales, teamwork, customer service, motivation, and profits.
I help leaders become highly effective speakers, so they will generate "attention, action, and agreement."
My top-tier client list includes Gillette, Duracell, Procter & Gamble, University of Georgia Athletic Association, Ritz-Carlton Cancun, British Columbia Legal Management Association, and Celebrity Cruises.
Thanks to advances in technology, I work with clients without geographic limits.
Let's connect on LinkedIn: http://www.linkedin.com/in/billlampton
Be sure to visit my corporate communicatio
Web site: http://www.bizcommunicationguy.com
Also, go to my Speech Coaching Web site: http://www.championshipcommunication.com
Earned my Ph.D. from Ohio University, taught Speech Communication at the University of Georgia, and spent two decades as vice president for three colleges and a medical center. In 1997, I formed my company, Championship Communication.
My latest book is available in Kindle and paperback versions: 25 Ways to Control Your Stage Fright--and Become a Highly Confident Speaker! Order now: http://tinyurl.com/juqc5kb
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Bill Lampton Books
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
Voice Mail Mastery: Getting Listeners to Want To Hear You More
When clients and prospects call you and you’re not available to answer your phone, your voice mail represents you. In a sense, your voice mail becomes you—because the message and the way you say it go well beyond merely giving information. Not only does the caller get an audible impression of you, he or she even forms a visual impression. Consider these steps for assuring that your recorded voice mail gives callers a highly positive impression.
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Get Better Results Through Constructive Customer Complaints
If you are dissatisfied with a product or service, impulse prompts you to fight back when you contact customer service. In anger, you might accuse and threaten the company representative. If you have tried that approach, you know that you are likely to alienate the frontline individual who could help you.
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Article
Honor Commitments, Keep Your Credibility When You Speak
Honor the commitments you made with your audience, and you will keep your credibility. FIRST: Honor your commitment to stay on topic. Assume that you are speaking at a high school commencement. Traditionally, the administrators expect you and other commencement speakers to congratulate the students for what they have achieved, honor the parents who have supported them, thank the faculty, and assure the graduates they are well prepared for personal, social, and professional success.
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3 Major Mistakes to Avoid at Networking Events
For years we have been hearing about a widespread “sea change” in the business world. Certainly technology developments have made some of our former networking moves obsolete. You wouldn’t hand out 8 track tapes at a Chamber of Commerce reception, for example. Likewise, some of our spoken messages don’t attract new acquaintances as they once did. Worse, they drive people away. Let’s look at three of those outmoded approaches. Scorekeepers
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Three Unconventional Ways to Improve Your Business Writing
Your typical business week could include a variety of writing activities. Among them:rn-your resume -progress report on a key project -job description - assignments for your team - proposal for a merger or acquisition - news release -article for a trade magazine -pitching an angel investor Whatever the writing task, you remain on the lookout for ways to become more effective with your written messages. Why? Because better writing would improve your credibility, reduce confusion, prevent conflict, stimulate team work, boost productivity, and ultimately generate more profit.
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Article
Calling with Uncommon Courtesy
There are 6 billion cell phone subscribers scattered around the world. Yet, judging by what we see and hear in both business and social settings, only a small percentage of those subscribers use their phones without offending other people. Stated more positively, you will become a caller respected for your uncommon courtesy by following, at a minimum, five rather simple steps. --Limit your listening audience to one personr
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4 Communication Traits Shared by Masterful Managers
When you read about the habits and styles of well-known managers, you realize that they don’t all fit the same mold. Some are workaholics with no outside interests, while others live balanced lives by reserving time for family, hobbies, and community service. Some flaunt their wealth by living in mega mansions, while others live so conservatively that they become the invisible millionaires Thomas J. Stanley profiled. Yet despite the variations in personal behavior, when you analyze professional actions you discover several striking similarities.
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7 Self-Defense Tactics of Political Speakers
World wide, we constantly see and hear prominent politicians in action—in speeches, debates, press conferences, and interviews. Yes, we get tired of their repetitive appearances, dominating radio, television, and even the Internet. However, the communication strategies they use to get votes and gain support for their programs are worth analyzing. Let’s look at what politicians do to defend themselves when their viewpoints and statements incite their opponents and the media. Tactic One: “My remarks were taken out of context.”
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Article
CNN Anchor Offers Excellent Advice About Speaking
Recently CNN posted an online story about nine CNN journalists who were willing to talk about the most embarrassing, highly public mistakes they had made before they climbed the broadcasting ladder to CNN status. The article carried the whimsical title, “Epic Fail: Career Mistakes We Made (and ended up at CNN).”
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Don't Start Your Speech By Telling a Joke
A popular assumption implies that a speaker should start his or her speech by telling a joke, to get listeners in an upbeat mood and grab attention instantly. Like many widespread assumptions, this one is wrong. Here are five good reasons not to start your speech by telling a joke. FIRST: Your joke could offend the audience. After all, don’t most jokes have a “fall guy,” who becomes the brunt of your ridicule? Often the fall guy is a group—geographic, ethnic, gender, or age related.
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Article
How Professional Speakers Control Their Stage Fright
When you watch professional speakers in action, several questions might come to mind: How do they rely on notes so rarely? Do they have photographic memories? How do they give the same material repeatedly, yet keep their initial enthusiasm? However, the question you’ll be most likely to ask is: Do professional speakers experience stage fright, just like business and civic leaders do when they face audiences—and if so, how do they control their stage fright, and speak with such obvious confidence and poise? Here’s how several highly respected professionals responded to that question.
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Use These Almost Magical Three Words to Become More Persuasive
USE THESE 3 WORDS TO BECOME MUCH MORE PERSUASIVE You may have made career changes that challenged you in unprecedented ways. That happened for me when I left my Speech Communication faculty position at the University of Georgia to become a development officer—a softer way of saying fund raiser—for my undergraduate alma mater, Millsaps College.
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Favorite Quotes & Thoughts from Bill Lampton
Daniel Webster said it well: "If I were to lose all of my possessions except one, I would save the power of communication, for by it I would soon regain all the rest."
Companies that communicate well both internally and exte ally rate high in sales, customer service, motivation, and leadership within their industry.
Individuals who learn to speak persuasively are the ones most likely to get hired, promoted, and recognized as community leaders.
Contacting Bill Lampton
E-mail: mailto:drbill@championshipcommunication.com
Phone: 678-316-4300
How to get started
To learn more about my services, visit my Web site:
For corporate communication: http://www.bizcommunicationguy.com
For Speech Coaching: http://www.championshipcommunication.com
Also, you will have access to articles and videos I have produced when you go to my blog:
http://thecompletecommunicator.com