mary Greenwood
Lawyer, Mediator, Arbitrator, Author
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Mediation and Negotiation Expert

mary Greenwood Quick Facts
- Main Areas
- Conflict Resolution, Mediation, Negotiations, Arbitration, Problem-solving
- Best Sellers
- How To Negotiate Like A Pro winner of six book awards and How To Mediate Like A Pro, winnter of two book awards
- Career Focus
- Author, Speaker, Mediator, previously Director of Human Resources, Law School Professor,
- Affiliation
- South Florida Writers Association, South Florida Association of Mediators and Arbitrators, Florida Bar,
How To Mediate Like A Pro is a sequel to Greenwood’s earlier book, How To Negotiate Like A Pro: 41 Rules for Resolving Disputes, which has won six book awards. How To Mediate Like A Pro is based on Greenwood’s mediation experience. Greenwood noticed that there were certain Rules or characteristics of the cases that settled that were not present in the cases that did not settle. Among those Rules, you will find the following:
Be A Devil’s Advocate
You can Mediate With A Lunatic
Everyone Makes Mistakes
Let The Parties Tell Their Story
Know When To Fold
Show Parties The Big Picture
Greenwood lists each Rule and Script and offers a concise explanation on how and when to use it in Mediation. How To Mediate Like A Pro presents strategies and practical tips for the Mediation process. It gives insight on how to deal with difficult parties, how to break an impasse, and how to close the deal. After you read this book, you will be able to Mediate Like A Pro. In addition How To Mediate Like A Pro is going to be published in Africa by Acrodile Publishers in Kenya. How To Mediate Like A Pro is available from Ingram Book Group, Baker & Taylor, Amazon, Barnes &Noble, BooksAMillion.com and at Greenwood’s website: www.marygreenwood.com. Email her at Howtomediate@aol.com.
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Article
How Women Can Negotiate Like A Pro
There are some stereotypes that women cannot negotiate as well as men: that women are not as aggressive, that they take things too personally, or that they are not taken seriously. As a woman negotiator myself, I believe that the same rules apply to men as woman. However I have listed five rules ...
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How To Negotiate With Your Mother on Mother’s Day
Ever notice that when you get together with your Mother, you end up playing the same roles that you had in junior high? No matter how sophisticated and worldly we become, we revert to those same roles we had at sixteen. We all love our Mothers and appreciate what they have done for us by raising ...
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Favorite Quotes & Thoughts from mary Greenwood
Quotes from How To Negotiate Like A Pro: 41 Rules for Resolving Disputes.
Rule 1: You Don't Have To Be Right To Settle"
Rule 2: "What do we want to hear more than 'I love you'? We want to hear, 'you are right' and 'you are absolutely right' is even sweeter."
Rule 20. "If you don's ask, you don't get."
Rule 28: "Don't negotiate against yourself."
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WHAT IS MEDIATION?
In mediation, the parties agree to work with a neutral third-party facilitator, the mediator, to resolve their dispute. The main difference between negotiations and mediation is that in negotiations, the parties work directly with each other, while in mediation the parties work with the mediator who facilitates the settlement. Here are some of the characteristics of mediation.
1. The parties agree to work with a facilitator or mediator to resolve a dispute.
2. A mediator does not make a ruling like a judge or arbitrator.
3. Mediation is voluntary so either party may choose to stop at any time.
4. The mediator is neutral and impartial and does not represent either party’s interests.
5. A mediator may meet with both parties, a joint session, or individually with one party, a caucus. When meeting in caucus, what is said to the mediator is confidential unless the party agrees that the information can be shared.
6. A mediator can be used when direct negotiations failed.
7. A mediator can be used when the parties don’t like each other.
8. A mediator may be able to defuse conflicts or disagreements between the parties.
9. The mediator may play devil’s advocate or give a reality check to the parties.
10. Mediation is not therapy.
11. If the case cannot be resolved through mediation, the parties may try arbitration.
What Are The Differences Between Mediation and Negotiation?
Negotiation: The parties agree to work with each other to resolve a dispute. Mediation: The parties agree to work with a facilitator or mediator to resolve a dispute.
Negotiation: The parties always meet with each other.
Mediation: A mediator may meet with both parties jointly or meet individually with one party which is called a caucus.
Negotiation: The parties can bind themselves in an agreement.
Mediation: The mediator has no decision-making authority and cannot bind the parties. A mediator does not make a ruling like a judge or arbitrator.
Negotiation: The parties have their own interests in the negotiation.
Mediation: The mediator is neutral and impartial and does not represent either party’s interests.
Negotiation: The parties use persuasion to get the other side to agree with them Mediation: The mediator may play devil’s advocate or give a reality check to the parties, but it is not the mediator’s role to persuade the parties.
Negotiation: Some negotiations fail because the parties cannot work with each other.
Mediation: A mediator may be used because the parties prefer a third party.
Negotiation: Some negotiations fail because the parties have too many conflicts. Mediation: A mediator may be able to defuse conflicts or disagreements.
Negotiation: Some negotiations are not voluntary such as union negotiations.
Mediation: Mediation is voluntary and either party may choose to stop at any time.
Negotiation: When the parties can’t agree, they reach a deadlock or impasse. Mediation: When negotiations reach an impasse, the parties may try mediation.
Arbitration: When mediation reaches an impasse, the parties may try arbitration.