Management Skills
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Seven Steps to Make Live Virtual Training Highly Interactive
People can initially be conce ed that live virtual training cannot be as interactive as the traditional face-to-face approach, but this isn’t necessarily true. The key is to design your program well by constantly keeping it moving and keeping participants engaged.
Three Elements of Effective Performance Discussions
One of the most difficult conversations most managers ever have is when they need to meet with an employee to discuss a performance problem. Most managers either put this discussion off altogether (just hoping against hope it will go away), or so clearly mismanage the discussion that the employee leaves feeling demoralized and unmotivated. However, the following three strategies can help you the next time you find yourself needing to coach an employee to improve. - Focus on specific performance issues, not personality. You may just know that the performance is
Overcoming Communication Obstacles in the Workplace
Research shows that we filter out or change the intended message of what we hear in 70% of our communication. That's a lot of the time! If we filter out or change it that often it is REALLY important that we learn how to send and receive messages to make sure we are being heard and are hearing others! The reason we filter out or change the meaning so often is that we just don't get it - no matter how much someone else might want us to!