***5 Steps for Overcoming a Monotone Voice
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2. Do it again and this time furrow your brow as you shake your head.
3. Say I can do it and nod your head up and down as you say it as if you were saying it in agreement.
4. This time say I can do it with confidence and fortitude. Imagine that you did not think you could do it, but now you realize you can. Did you notice a difference in your expression between these different means of expression? Now do them again and record yourself so that you can listen to your voice. Was there a difference in how you sounded between the positive and negative statements? You may not be successful the first time you try these exercises because you are going to have to ‘let go’ for this to work. Remember, you have spent a lifetime comfortable with your flat or monotone delivery. When you can finally let go, you will think that you don’t sound natural. Here is where a camcorder (or even your flip video) will come in handy. The camcorder will prove that speaking with emotion is much more natural than speaking in a monotone voice. 5. Next time you answer the phone, smile. As simple as this may seem, it really does work. The person on the other end of the line will perceive your smile in the tone of your voice. You can make this change if you really want to, however, you will need to break some old habits and begin to establish new ones. You may have thought that allowing your emotions to be seen and heard was a weakness. On the contrary, it is a strength.
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