Coaching Skills for the Effective Manager
Written by Tom Kelly, PCC
Do you work for an effective manager? In today's competitive corporate environment, the most effective managers and leaders incorporate the following advanced skills to get the most out of their people:
1. Listens
An effective manager always listens to his people. He hears what is being said, as well as what is not. Additionally, he provides solutions to problems, rather than providing a short-term band-aid.
2. Leads
Great managers establish and provide direction to their staff. Effective managers are always responsible for the results that their people generate, and makes sure that they have the tools, support structure, and accountability to be successful.
3. Effectively delegates
The most effective managers do just that - manage. They delegate everything, so that they are in a position to create the vision for the team, and manage the staff to that vision.
4. Develops the staff
The role of the manager is to challenge employees to be their best. A great manager does this by creating an environment where each person is treated with respect, and as equals. The expectation is that each employee is accountable to the group to put forth the effort to create outstanding results.
5. Communicates effectively
A great manager never overlooks anything. Problems are tackled head-on, and nothing goes uncommunicated. A great manager never gossips. Period.
6. Provides perspective
Great managers keep their staff focused, informed, and make sure that each employee gets meaning from the work that they do.
7. Makes money for the company
Great managers are profit driven. They manage their department with a system that runs well. Everything is fully automated, mistakes are few, and things run smoothly. A great manager also acts like an intrapreneur, always coming up with new ways to generate more profit.
So, how effective is your manager?
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