Article

Develope your Assertiveness Training

Written by Frank O`Toole

Topic: Business Coach and Business CoachingPublished February 16, 2010
New ratings1,503 viewsSign in to rate
We are often asked does Assertiveness Training Courses also help me to become assertive in my private life as well as at work. The answer is yes, just imagine the following: You have just bought a new shirt, you bring it home but you decide you do not like it, but there is a problem you can not find the receipt. You bring it back to the shop in the bag and explain that you want to return it and of course here comes the question you were dreading “have you got the receipt?” you say without taking a breath, “I can not find it, I looked everywhere, its not in the car its not in the sitting room……” and so on so forth. You are not being assertive, you are unsure and you are lacking in self belief. You need to say “no I do not, is that going to be a problem?” this assertiveness can be improved through assertiveness training courses or confidence building courses. We as a human beings have a constant ability to doubt ourselves. We do not provide ourselves with the reassurance that we deserve. In meetings I have no doubt that you have found yourself saying, “I feel that ….” Feeling is an action such as feeling as though you may get sick as we don’t exactly feel something about the meeting in our colon or our lungs so why do we say this. Assertiveness skills training experts believe that what we should say is “I think”, “I know” or “I suspect” in order for us to sell our abilities. This can also apply for the word but, for example a father may say to their child “you’re not going to like this when you hear it but…” the father has already lost that child’s attention and the child is already coming up with excuses. A line that you would hear on Assertiveness Training Courses would be “I have an idea that I believe could have some merits”. Use your assertiveness skills to be sure of yourself and this in turn will boost your confidence in repeating this assertive behaviour again. Picture this, your boss comes into your office and says “Jane/Jack this is Mr. Smith, Mr. Smith this is Jane/Jack” why is it that you are not introduce as Mrs. or Mr.? If this were to happen assertiveness skills training courses will tell you to simply reply with “hello Mr. Smith, pleasure to meet you and what is your first name?” it is vital that there is equality and equal opportunity for all in the work place regardless of sex, race, age or cultures. Trainers on Assertiveness Training Courses believe that it is our right to be treated equally within the work place however in some places to guarantee this fai ess and justice people need to become more assertive in their capabilities and competencies.

Article author

About the Author

Frank O`Toole is a well established trainer across the UK. With his ability to adapt courses to the needs of others to empower them to succed he has great strenght and confidence needed in th competitive training business, coming out on top everytime. With Franks sucessful training business www.premiertraining.co.uk (with sales training courses being only one aspect) hitting an all time high it just goes to show that even in these tough times proffesionalism will constantly shine through.

Further reading

Further Reading

4 total

Article

As digital products grow, so do their engineering organizations. What begins as a clean, focused development effort can quickly turn into a maze of competing priorities, cross-team dependencies, and unclear ownership. Without a strong project management layer, even highly skilled engineering teams can find themselves reacting to issues instead of delivering predictable results. This article explores why IT project management is essential for scaling product development, how c

January 15, 2026

Article

Turning Data Into Intelligence: How AI Labs Empower Business InnovationrnArtificial Intelligence is becoming a cornerstone of business innovation - not just a tool for tech giants, but a practical engine for companies across industries. From predictive analytics to automation and personalized user experiences, AI is changing how decisions are made and operations are run. But for many organizations, especially those without internal AI talent, the road from idea to implementat

December 22, 2025

Article

Call centers in Pakistan have become a vital part of the global outsourcing industry, offering cost-effective and high-quality customer service solutions to businesses worldwide. Over the years, the country has emerged as a hub for call center operations, thanks to its skilled workforce, competitive pricing, and technological advancements. However, the success of the best call centers in Pakistan is not accidental; it is the result of adopting industry-leading strategies and

January 29, 2025

Article

For young people just beginning their careers, managing money may be a difficult chore. Many find themselves overwhelmed and not knowing where to start given the weight of school loans, the difficulty of building a sustainable budget, and the complexity of early investment. Renowned financial guru Avraham Bental is trying to rewrite this story by providing useful ideas meant especially for young people negotiating the world of personal money. Discover AlpCaps and Avraham Bent

January 21, 2025