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How to Pump Up the Number of Transactions Per Customer for Your Business

Topic: Business Coach and Business CoachingBy Andrew C McCombePublished Recently added

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The more transactions you make, the more profits your business is going to earn. It's as simple as that, and it is something that every entrepreneur knows. Unfortunately, not every entrepreneur knows how to pump up the number of transactions per customer, which is very important. It is true that the longer someone is doing business with you, the more apt they are going to be to start purchasing even more products and services from you, because they have grown to trust your business and what you are selling. Here are four ways that you can increase the amount of transactions you do per customer: Be obvious: Believe it or not, sometimes it really does work when you just come right out and ask your customers to buy more from you. Often, customers may not want to make any additional purchases, but if you just ask them to, you can break their resistance. There are many ways you can go about doing this. For instance, if you have an e-commerce website, you can have features such as “buy now” and other similar buttons. If you are doing direct sales in person, use positive phrases and sentences, such as “can we get the paperwork started so you can be on your way”. Give them no-risk deals: If there is any amount of risk in doing business with you, a lot of people are not going to take the risk. Offer customers deals that have no risks. Make sure you have money-back guarantees, and offer such perks as free delivery. Cross-advertise or get membership with relevant Business Associations, and use their logos on your website, giving people more incentive to trust you. Get involved with your customers online, by email or chatting, and let them know that you are always there for their needs. Make them want to buy more: People need to be given reasons to spend their money. You have to make your products and services as attractive as possible, and of course, always offer good value for the money your customers spend. You can start offering incentive programs, such as customer loyalty discount cards, and offer discounts on products in bulk. Make sure you treat every customer like they are important, because they are. Provide free gifts and other incentives for making purchases, and people will want to do business with you. Throughout the sales process, work on cross-selling, and you will most likely be able to add more to the transaction. See opportunities, not leads: Of course you need to get leads, and turn the leads into sales. Think of each lead that you get as an opportunity to gain a lifetime customer who will do more and more business with you as time goes by. This may seem like a slow way to get things done, but it does work, and when you have customers who are always buying from you, and buying more every time, you will see a huge spike in your profit margin. One way to do this is to always be improving on your products and services, and offering upgrades to your customers.

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About the Author

Andrew McCombe is the owner of Activate Your Business where they teach new and existing business owners to Start, Grow and / or Automate their business(es) with EASE, so they can live a life of EASE. For more information visit http://www.activateyourbusiness.com.au