***Meeting Mastery
Written by Shannon Smith, The Official Guide to Business Etiquette
- project superior professionalism.
- BEING PREPARED goes without saying. If it is important enough to say its important then it is important enough to plan.
- ADD STATURE to your meeting by holding it in the most impressive, appropriately appointed conference room. (I attended a business meeting with several other consultants in a very noisy bar & grill - totally inappropriate to conducting any kind of business. We were seated at a very long table in the center of the room. We could not hear each other and the person leader was ineffective. It was a waste of time).
- BE A GRACIOUS HOST - use the space you have chosen as if you were entertaining guests in your living room.
- THE ROOM SHOULD BE NEAT AT A PIN - No food or used coffee cups, papers,n or debris of any kind.
- EQUIPMENT should be in excellent working order, old flip charts removed and chalkboards cleaned.
- PROVIDE AN AGENDA. Keep it simple and to the point and stick to the script. If you need to run late, reach consensus as to the time allotment.
- NEVER RECAP INFORMATION FOR LATE COMERS. Let them catch up later - you do not want to re enforce lateness.
- RE ENFORCE YOUR POSITION & AUTHORITY by standing up to make an especially important point.
- REMAIN COMPOSED AND DO NOT RUSH but keep the meeting upbeat and moving.
- DOT YOUR SPEECH WITH THE “PREGNANT PAUSE” - It is a great attention getter.
- DO NOT ACCEPT TELEPHONE CALLS EVER during a meeting. Make sure all cell phones are turned off before starting the meeting.
- BE OBSERVANT AND ALERT to your audience. Ask many questions, repeat participant’s questions clearly; watch their body language if there seems to be confusion, clear it up before moving on.
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