Article

Sales Orders, Work Orders and Layaways in Point of Sale QuickBooks software

Written by Presti Naegele

Topic: Business Accounting Software and QuickBooksPublished May 17, 2012
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With POS QuickBooks software accountants are able to process Sales Orders, Work Orders and Layaways, which are technically non-posting transactions that promise customers something in the future. Sales Orders are used when a customer has ordered something that is currently not in stock, or a special order that you normally don’t stock. Work orders are generally used for service work that has not yet been provided and Layaways are created when a customer has purchased merchandise but is paying incremental payments. The ability to process these Customer Orders first requires a set up, after which you can choose the initial deposit requirements in Company Preferences. Although you may use them for different means, the procedures are normally the same in creating customer orders, receiving deposits and finally selling the item or items. From the home page click on Make a Customer Order and then choose which type of order you want to create and use. You must always include a customer name and may be required to enter an initial deposit. If you are processing a layaway, it is important that you remember to remove the merchandise from the floor, as POS does not remove it from inventory until you actually sell it, and another sales associate may think you still have the item in stock. Any deposits you accept from your customers will be entered in QuickBooks Financial in the Unearned Revenue account. This account should either be zero or include only customer deposits for merchandise and work that has not yet been concluded. When the products have been received (Sales Order), the work has been performed, (Work Order) or the customer has picked up their merchandise (Layaway), it is important that you complete the sale and remove the product(s) from inventory. Go back to the original Sales Order, Work Order or Layaway by choosing the “Sell From Order” button on the home screen. Choose the type of order to see the list of orders that you want. Click to select your order and select “Sell Item”. Enter the quantity of the product or service you want to sell. This will create a sales receipt, pull the merchandise from inventory and allow you to collect any additional funds that are owed. After you have generated the sales receipt, the customer sales order, work order or layaway is marked closed. These are just a few features of the Point of Sale QuickBooks software, which might be very useful not only for small business accountants.

Article author

About the Author

I represent CIAS QuickBooks, which offers a range of enterprise QuickBooks software, including QuickBooks Payroll and POS, and custom QuickBooks services , to fit the needs of every business.

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