*** Social Media Experts – Posers or Players?

Determining whether someone is a social media expert or a just another wannabe can be a difficult task for the typical consumer. There is a tremendous amount of noise out there being created by a plethora of ”consultants” professing expertise in what I refer to as the new social sciences: personal branding, social networking, social media marketing, etc. I just did a Google search for the term social media consultant and had more than 47 million returned search results…give me a break. So my question is this: what constitutes a “social media expert,” and how do you tell the posers from the players? Which of these professed miracle workers are true professionals, and which ones are simply attempting to gravy-train a rapidly growing market niche in pursuit of a quick buck? I’m going to cut right to the chase and give you six things to beware of when attempting to disce the true professional advisers capable of delivering a certainty of execution, from the rogues and scoundrels simply looking to separate you from your money: 1. Beware the Part-Time Expert: My father has an old saying that I’ve found to be very accurate over the years: “part-time efforts, yield part-time results.” If the person seeking your business has a day job that constitutes something other than the services he or she is pitching, run for the hills. If your potential advisor is moonlighting then they really have no business asking for your business. 2. Beware the Shoemaker without Shoes: Your position should be one of “don’t tell me…show me.” If your would-be social media guru cannot be found online, doesn’t blog, tweet, or is invisible on the major social networking platforms you might want to rethink their qualifications. Important Caveat: the mere existence of a LinkedIn profile, Facebook account, or a Twitter page doesn’t guarantee competence…any idiot can amass thousands of followers on Twitter, so look for someone who has amassed a quality list of followers, who has more people following them than they follow, and who actively engages with their followers. 3. Beware the Expert without Clients: No referenceable clients equals zero credibility. It’s one thing to show you their own work, but quite another to show you demonstrated success on behalf of paying and satisfied clients. 4. Beware the Expert without Industry Recognition: If your so called expert isn’t published, doesn’t speak, lecture or teach, doesn’t have a column, hasn’t won any awards, etc., then they might not be a true expert. 5. Beware the Expert too Aggressive in their Pursuit: There is a big difference between professional follow-up and desperation. Let me be blunt…most professionals at the top of their game haven’t made a cold call in years. In fact, even in this down economy they typically have more business than they know what to do with. If your world-beater of a consultant is chasing you down like a hungry dog after the meat wagon then you may want to take pause. 6. Beware of Bargain Basement Expertise: In most cases the reality is that you get what you pay for…True expertise doesn’t come cheaply, but is well worth the investment. Few things in business will get you in as much trouble as not getting advice and counsel when needed, or worse yet, getting poor quality or incorrect advice. I would much rather pay an expert a larger fee for 30 minutes of their time and get what I need rather than pay someone $50 dollars an hour who is faking it until they can make it…Questionable advisors will take much longer to get from point a to point b (if they get there at all) and will likely cost you more money at the end of the day when contrasted with true professionals. There are some extremely talented individuals who offer quality social media expertise…just put them up against the 6 point litmus test described above and you should have a very good chance of avoiding the pain and costs associated with having an incompetent cut their teeth on your brand.