To Turn More Prospects Into Paying Clients, You Must Give Them Options

When I was first starting out trying to close the sale as an solo-entrepreneur, I would offer only one rate and the offer was basically “this is what I charge, take it or leave it.” So people would either take it or leave it.

Then I realized that clients work in a different way. Many people like options (I do too). They don’t want to be “forced” into taking something that doesn’t suit them. They want the option of small, medium or large.

There’s also some psychology to it. Some people naturally go for the biggest, fastest, “supersized” option, just because that’s their personality. Others are more cautious and like to take their time doing things. Sometimes, it’s simply a question of money and what they can afford.

I started making available an option for each of these types of people (and budgets). The result? I started signing on considerably more clients offering options than when I used just one rate.

Why? Probably a few reasons:

1. There were options to fit different budget levels and it took care of the “am I charging too little or too much?” syndrome.
2. The client probably felt more in control and part of the decision-making process, which is less threatening.
3. It gave me confidence that my rates, as a whole, were just right for my ideal clients.

Your Assignment:

Consider charging different rates for different programs. Create different price points in your offerings. Use the provided one for inspiration, but create different options that work for you.

Let there be an incentive to go for the higher option (more time with you or reduced cost per hour as frequency grows). Make it almost irresistible to go for the highest option, but recognize that some people may just not be able to afford it or may choose not to go that route. That’s OK.

Name your different options so that you can refer to them without actually using the dollar amounts. I’ve used the terms “Fast Track,” “Basic” and “Maintenance” programs for my different options. What could you call yours?