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I received an email from Sarah, a former client, today. She wanted to tell me a gentleman, who had attended one of the training programs I presented to her organization, over two years prior, had died of lung cancer. She wanted to tell me about Jim’s passing, because my program had made an impact on him. Sarah also knew my memories of him would make me smile - they did.
I only worked with Jim and about 40 of his co-workers for two days, but I remember him clearly. He was a portly man, with a great smile, and a wonderful attitude about life. When he participated in my training program, he was one year away from retirement. However, unlike many other employees at that stage of employment, he still participated willingly in the training program. He wanted to learn whatever he could to become a better person, a better employee, and a better support to his customers. He was THE person in this particular training group who was the target of many jokes - and he loved every moment of it. Of course, because he was kind and supportive of what I was sharing with his group, there were good-natured cat-calls thrown his way including "Teacher's Pet." With each one, he'd just smile and laugh along. Whenever he could make someone else smile or laugh - a colleague or customer - to Jim, that was an opportunity not to be missed.
I thought I'd share Jim’s story with you in the hopes that you take a moment to ask yourself - How will my colleagues, employees, customers, vendors, and others remember me when I no longer work here? Will they remember me and smile? Will they consider the time they knew me to be of value to them? Will they remember something I taught them? Will they be inspired to do something I used to do? Will they help someone else because they remember how I helped them? OR, will they remember me, shake their heads, and forget me?
If we run through these self-reflection questions, we may become even better leaders. If my employees remember me and smile, they may have liked me as a person because they felt I liked THEM as people too. If they consider the time they worked with me as VALUABLE, I must have helped them to achieve something good or to improve in some way. If they remember something I TAUGHT them, I must have helped them grow as professionals and as people. If they aspire to emulate me, I must have been a solid ROLE MODEL for them. If they help someone else because I HELPED them, I must have 'been there for them' when they needed me. However, if they simply shake their heads and easily forget me, I didn't fulfill the true responsibilities of my job: I failed to lead people, I only managed resources.
Thanks Jim. You can still make me smile. n
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About the Author
As Senior Vice President of a national company, Founder and CEO of a leading professional development organization, and owner of a thriving franchise business, Christina Parker firmly believes the key to success in business and life is the conscious development of, and investment in others. She calls this the "Good, Better, Best" leadership approach. n
It was this kind of thinking that caught the attention of Bruster's Real Ice Cream Founder, Bruce Reed and CEO Jim Sahene who were intrigued by Christina's unique "Good, Better, Best" approach to leadership. Christina accepted the position of Senior VP in January of 2005.Through the application of her proven leadership principles, Christina continues to produce impressive results for this now, "Top 500" company. Christina's life and leadership principles were put to the ultimate test in August 2003, when she was diagnosed with an aggressive form of breast cancer that doctors were sure would take her life. Determined not to leave her husband to raise their young children alone, Christina resolved to win this battle for her life.
For years she was faithful to this idea of "Developing the Leaders Around You," but she never imagined the role that this kind of lifestyle would play in her own survival. Through countless chemotherapy treatments and 16 surgeries, Christina was able to lean on the leaders that she had helped develop over the course of her life and career. She is living proof that the highest return will always come from investment in people.
She is a member of Vistage (CEO Leadership group), and the National Speakers Association, founder of http://www.theleadershipmovement.com , founder of http://www.fhfproject.com and a certified franchise executive. You can contact her at http://www.christinaparker.orgn
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