Alan Sharland
BSc Hons. PGCE MA
Free
Mediation, Conflict Coaching, Communication Skills and Training and Consultancy in these practices Expert

Alan Sharland Quick Facts
- Main Areas
- Mediation, Communication Skills, Conflict Management, Bespoke training
- Career Focus
- The promotion of Effective Communication and Conflict Management leading to learning, connection and insight.
- Affiliation
- Hillingdon Community Mediation, West London, UK
Alan is Director of CAOS Conflict Management London UK.
He provides training and consultancy in Communication Skills, Conflict Management, Mediation, Establishing Mediation Systems, Client/Helping Professional Relationship support and various other tailor made options for supporting effective communication and conflict resolution.
His website at www.communicationandconflict.com details insights into these areas drawn from his experience in the field of mediation during the past 17years.
His website at www.CAOS-Conflict-Management.co.uk gives information about the mediation, conflict coaching and training and consultancy work Alan provides for Universities, Public Bodies and Businesses.
Free Articles & Book Excerpts
Free Audio & Video Samples
Alan Sharland Books
The Guide to the Principles of Effective Communication and Conflict Resolution e-book
http://www.communicationandconflict.com/Guide_to_the_Principles.html
Contemplations on Communication and Conflict - free e-book
http://www.communicationandconflict.com/support-files/contemplations.pdf
Listening, Summarising, Questioning - the simple effective skills of conflict resolution
http://www.communicationandconflict.com/conflict_resolution_skills.html
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
Birds And Bullies
Conflict Resolution in the Bird World n(or how to find a win/win solution with someone who seems to be a bully.) I usually spend some of the Christmas period at my parental home in Surrey, South East England. Outside the kitchen window there is a bird feeder suspended from an apple tree. One ...
Recently added
Article
Tolerance Can Be Overrated
(....or why conflict avoidance, under the guise of tolerance, can be a dangerous thing.) I was once asked to support a man who had been sent to prison for carrying out a violent attack on his neighbour. He was referred to me to see if I could help him with what was considered to be some ...
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Favorite Quotes & Thoughts from Alan Sharland
The perfect way is without difficulty
Save that it avoids picking and choosing.
Only when you stop liking and disliking
Will all be clearly understood.
A split hair’s difference,
And Heaven and Earth are set apart!
If you want to get the plain truth,
Be not conce
ed with right and wrong.
The conflict between right and wrong
Is the sickness of the mind.
From Hsin-hsi Ming by Seng-ts’an quoted in 'The Way of Zen' by Alan Watts.
"I don’t know what’s best for me or you or the world. I don’t try to impose my will on you or anyone else. I don’t want to change you or improve you or convert you or help you or heal you. I just welcome things as they come and go. That’s true love. The best way of leading people is to let them find their own way.
Contacting Alan Sharland
General questions relating to Effective Communication and Conflict Resolution can be sent to Alan via the Questions page on his website. Questions relating to Training and Consultancy can be sent via the same page or via the Training page on the website.
Skype Consultation available - Skype name is alan.sharland1
I can also be contacted at alan@caos-conflict-management.co.uk and on +44 20 3371 7507 for enquiries relating to mediation, conflict coaching (London area, UK) and for training in mediation and conflict management skills (nationally in the UK)
THANK YOU FOR YOUR INTEREST!
How to get started
To find out more about Alan's work, visit his Communication and Conflict website. This has various pages describing the Principles of Effective Communication and Underlying Philosophies of Mediation that guide his work.
Training and Consultancy enquiries can be made via the Training page on his site.
Present training courses being offered include:
- Conflict in your relationships?
- Effective Communicaton Skills
- Learning to Grow through Conflict