Catherine DeVrye
MSc, CSP
Free
Customer Service, Change and Inspirational Expert
Catherine DeVrye Quick Facts
- Main Areas
- Managing Change, Customer Service
- Best Sellers
- Good Service is Good Business, Hope Happens, Serendipity Road/Who Says I Can't?, Hot Lemon and Honey - Reflections for Success in times of Change
- Career Focus
- Author, Speaker
Before becoming a best-selling author of 7 non-fiction books and past winner of the Australian Executive Woman of the Year Award. she used to be in your shoes-signing cheques for IBM incentive events. She vowed not only to deliver an entertaining and educational message from stage but to be easy to work with off the platform. And, you can see from her impressive client testimonials that she's been able to achieve that!
She is an outstanding communicator with proven international management experience in the private and public sectors-speaking globally on customer service, change and turning obstacles to opportunities in our professional and personal lives. Her autobiography, Who Says I Can’t?, was released by Random House and nominated for the National Biography Award. On the cover, Bryce Courtenay says: ‘story of hope and perseverance-when’s the movie?’ Other best sellers, translated into over a dozen languages, include Hope Happens!…Words of Encouragement for Tough Times, Hot Lemon & Honey…Reflections For Success in Times of Change, The Customer Service Zoo and Good Service is Good Business, which was a # 1 best seller in Australia and Taiwan.
A former IBM executive, Catherine held roles in sales, marketing, communication and management development; and spent 2 years in Tokyo as Asia Pacific Headquarters Human Resource Manager. An Australia Day ambassador, she was a former board member of the 3rd largest police service in the world, past CEO of Young Achievement Australia and worked for Ministers of Consumer Affairs, Education and Sport, where she was involved in the establishment of the Life. Be In It fitness campaign.
One of the most sought after speakers in Australia today-and always in search of new material-Catherine has just returned in 2007 from a trek to Timbuktu! She’s also cycled over the Andes, climbed 20,000’ to the summit of Mt Kilimanjaro…and was given the honour to carry the Olympic Torch on the day of the opening ceremonies of the Sydney 2000 Olympics-plus has a heart warming story of her personal journey from an orphanage in Canada, which she sometimes shares depending on your brief. Catherine holds a Master of Science degree and has attended short courses at Harvard and the Mt Eliza Business School-but believes the best education is common sense!
Some of her most frequently requested presentations include:
Good Service is Good Business Success…
Turning Obstacles to Opportunities-as you keep hope happening
Conquering the Challenge of Change She always customizes material to your theme and her delightfully humorous approach to presenting serious content has earned her repeat business on 5 continents amongst clients such as American Express, AT&T, Australian Tourism, Coca-Cola, Ernst & Young, 3M, Mercedes, Qantas, Red Cross, Royal Australian Airforce, World Triathlon Championships More information, including hundreds of client comments, a demo video of a live performance and interview on Good Morning Australia are on: www.greatmotivation.comFree Articles & Book Excerpts
Make your life worth living as your living is being made
http://www.greatmotivation.com/media/pdf/31-make-your-life.pdf
Life/Business is like a 21 speed bicycle - most of us have gears we never use
http://www.greatmotivation.com/media/pdf/35-21-speed-bicycle.pdf
Hope Happens!...words of encouragement for tough times
http://www.greatmotivation.com/media/pdf/Hope-Happens.pdf
It takes years to win a customer-only seconds to lose one
http://www.greatmotivation.com/media/pdf/26-It-takes-years-to.pdf
The 7 most expensive words in business are: “We have always done it that way!"
http://www.greatmotivation.com/media/pdf/The-seven.pdf
Timbuktu-a bad day at home is better than a good day there
http://www.greatmotivation.com/media/pdf/TIMBUKTU.pdf
Free Audio & Video Samples
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
It's Not The Mountain We Conquer -But Ourselves
‘It’s not the mountain we conquer-but ourselves.’ Sir Edmund Hillary Few of us will ever have the desire to set as tough a challenge as conquering Mt. Everest, but most of us do indeed set smaller personal challenges for ourselves along life’s journey. Facing my fortieth birthday, I was ...
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Article
Life is like a 21 speed bicycle-gears we never use
'Life/Business is like a 21 speed bicycle-most of us have gears we never use' Having just watched the Tour de France in Paris, I was reminded of the time I cycled over the Andes a few years ago....and an article I wrote then which is just as relevant today. In preparation for on an ...
Recently added
Favorite Quotes & Thoughts from Catherine DeVrye
- Sometimes we need to take detours to our dreams- Catherine DeVrye
- No one can make you feel inferior without your consent- Eleanor Roosevelt
- If you find a path with no obstacles, it likely leads nowhere- Catherine DeVrye
- Be where you are. Otherwise you will miss your life- Buddah
- You can't drive into the future if you're looking into a rear vision mirror- Catherine DeVrye
- The poor man is not he without a cent but he without a dream- Harry Kemp
- Do what you believe in. Believe in what you do- Anon
- Imagination is more important than knowledge- Albert Einstein
- Light always follows darkness- Anon
- Make a living and make a difference- Catherine DeVrye
- It's not the mountain we conquer but ourselves- Sir Edmund Hillary
- You cannot discover new oceans until you have the courage to lose sight of the shore- Gide
- Live all the days of your life- Catherine DeVrye
- Out of difficulties grow miracles- Jean De La Bruyere
- When a door closes, look for a window- Anon
Contacting Catherine DeVrye
CDV Management
PO Box 559
Manly, NSW 1655
Australia
Tel: +61 2 9977 3177
Fax: +61 2 9977 3122
Email: office@greatmotivation.com