Charmaine Hammond
MA, BA, RSW
Free
The Bounce Forward Expert! Expert

Charmaine Hammond Quick Facts
- Main Areas
- Conflict Management, communication, resilience, Team Building, Your Book as a Business, Teamwork
- Best Sellers
- On Toby's Terms
- Career Focus
- International Transformational Speaker, Best Selling Author
- Affiliation
- Hammond International Inc., eWomen, Canadian Association of Professional Speakers (CAPS Edmonton)
In times of change we need positive solutions to help our teams become more resilient… to Bounce Forward™ and remain focused, inspired and engaged!
As President of Hammond International Inc., Charmaine Hammond helps individuals, teams, businesses, government departments, and corporations improve resilience, and inspired performance. An expert in team relations, communication, and conflict resolution, Charmaine helps identify and resolve what gets in the way of success and bouncing forward!
Resolving conflicts and building teams behind bars and in boardrooms, former Correctional Officer and Mediator, Charmaine helps you overcome the three most challenging workplace issues: conflict, communication and team relationships. She has a Master’s Degree in Conflict Analysis & Management.
Charmaine is author of the bestselling book On Toby’s Terms (Bettie Youngs Books publishers, Sept. 2010) which is in development to become a motion picture! She weaves in portions of this story and relates them to teams, business and the workplace. Her new book, co-authored with Debra Kasowski, GPS Your Best Life - Charting Your Destination & Getting There In Style is both a professional and personal development guide. Charmaine is also author of Bounce Forward and Toby The Pet Therapy Dog.
She has been featured on many TV and radio programs including Alberta Prime Time, CTV, Global News, CTSTV, CBC Radio, CTV, CHAM 820 Radio and many forms of print media.
Free Audio & Video Samples
Charmaine Hammond Books
On Toby's Terms
www.onbtobysterms.com
Toby The Pet Therapy Dog and His Hospital Friends
www.ontobysterms.com
Bounce Forward- building resilient and inspired teams
www.hammondgroup.biz
GPS Your Best Life- charting your destination and getting there in style
www.hammondgroup.biz
Your Book as a Business
www.howtosellandmarketyourbook.com
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
Strategic Alliances, Partnerships and Collaboration In Business
As entrepreneurs (and especially those in small businesses) the roads in business can sometimes be somewhat lonely and isolating. One solution is to consider working in partnership or collaboration with other businesses and colleagues to provide a service. Being a collaborator vs. competitor ...
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Business Vital Statistics... a key to business and book success
Business Vital Statistics Just like your trip to the physician includes a series of vital sign checks (blood pressure, heart rate and temperature to name a few), so should our business management include the same types of checks. As a speaker, consultant and author, I meet many entrepreneurs and authors who don’t know their bank account balance, do not have an accurate inventory of books (or how many have sold) and many who have not invoiced their clients for completed work. Knowing your numbers, your business “temperature” and stats is an essential part of business success.
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Are You Communicating in a CLEAN Way?
CLEAN Communication...what you say matters! After having facilitated thousands of discussions for my clients in conflict, mediating hundreds of cases and speaking to more than 60,000 people around the globe at conferences and events, I have learned a few things about communication. First, it is difficult to undo things that have been said, or things assumed and not clarrified.
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Article
Forgiveness Works!
Most often people are tougher on themselves than on anyone else. During my Conversations with Charmaine radio show I had with Marilyn Suttle and Shawne Duperon they both asked the questio “how long before you forgive yourself?”
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You Hold the Key
My friend, and media coach, Shawne Duperon is an expert at helping people refine their message, manage their fear, and get more publicity. Shawne says “People do business with people they like. People buy from people they like. People talk about people and services they like. People post and tag people they like on Facebook. People re-tweet people they like. Reporters cover stories over and over again with people they like. Word-of-mouth epidemics build momentum when you leverage your marketing strategies and SEO with social media, video and media coverage.”
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The Focus of "Bounce Forward"
In the midst of re-branding our business, I decided to put a stake in the ground. I claimed the title Bounce Forward Expert. Many people wonder and ask why I chose the brand "Bounce Forward" (TM). I get asked as many questions as to what it means to me and how I implement it. There is a, not short but, simple explanation and I would like to share it with you today.
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Article
What is it?
What comes to mind when you hear the word "Stress"? How do you define the word "stress"? I have asked hundreds of people these two questions, and the answers continue to surprise me. However, the responses always seem to fall under these four categories: people, situations, outcomes and feelings. People often define the word stress associated with a specific individual, symptoms of stress, causes or a situation they have experienced, the results or outcomes of stress, or by feelings related to stress. Rarely do I hear an actual definition of stress.
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I See the Signs
Many of us are well aware of situations or circumstances that cause us stress. In the moment we can recognize the signs of emotional response to the stress we are suddenly experiencing. Are we as good at recognizing stress over the long term? What about stress that slowly creeps in? This kind of stress starts off small but accumulates over time and before you know it, we are blowing our tops. We have all experienced this stress at some time or another in our lives. It isn't as easily recognized or noticeable in our lives until it builds up and becomes too much.
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It's Not Polite to Point!
The reality television show Parking Wars is an interesting way to learn about human reaction in crisis, frustration and about how people accept (or don't accept) responsibility.
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From Finish to Start!
Do you remember travelling with the family as a child? Did you ever eat at one of those restaurants that had the placemats with activities on them? The mazes always seemed so hard to find your way out of. Unless, you started at the finish and worked backwards toward the start. For some reason that made it easier to figure out. Often that same strategy works with planning too.r
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Don't Let Go!
I have had the opportunity to hear Professional Speaker and New York Times Bestselling Author Lisa Nichols tell her incredible story of perseverance. Through trial and tribulation she never gave up and overcame her struggles to achieve great success. Over the years I have heard many stories from clients who confessed to giving up just as they almost reached their goal. I have also talked to colleagues who were Olympians and learned what helped them persevere to the finish line and win! Those who reached the finish line told me they believed they could win!
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Team Makeover to the Extreme!
There are so many reality makeover shows on television that relate to fitness, appearance, one's house or yard. How about a business and team makeover as a way to bring change and welcome new success? Years ago, when I had two businesses, I loved the last week of the year. For me it was a time to clear up old projects and make room for the new. I used this time to de-clutter and reorganize the office, catch up and clear away outstanding projects, take stock of resources and supplies needed for the coming year, and to revisit values and goals for the team and our company.r
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Contacting Charmaine Hammond
Email: charmaine@hammondgroup.biz
Websites: www.hammondgroup.biz www.ontobysterms.com www.howtosellandmarketyourbook.com
Twitter: @hammondgroupbiz