Joan Curtis
EdD
Free
Say It Just Right Master Sales Communicator Expert
Joan Curtis Quick Facts
- Main Areas
- Communication, Coaching, Leadership, Social Media
- Best Sellers
- Six books; I'm waiting on the best seller!
- Career Focus
- Author, Speaker, Business Owner, Coach, Fiction Writer
- Affiliation
- Certified by Center for Creative Leadership for 360's and Licensed by Get Client's Now for facilitation
Say It Just Right Communication Master. My Say It Just Right approach helps people evaluate their challenges and then guides them to successful communication.
FOCUS: High Performance Communication. Say It Just Right the first time! Handle all kinds of communication situations, including those sticky situations we face every day.
What I Bring to You:
Executive Coaching that produces high performance through collaborative communication using 360's. Certified by the Center for Creative Leadership
Coaching to excellence by taking people to new heights at work and at home
Reduced hiring missteps using Strategic Interviewing and the proprietary POINT selection process
High energy workshops and teleworkshops that teach the proprietary Say It Just Right (SIJR) Communication Model
Efficient professional development by teleseminars and virtual groups, Speak Up for Success and Get Clients Now.
20 years experience as a communication consultant in the workplace
Currently fiction writer of mystery suspense books. Two published and one under contract
Author:
- Hire Smart and Keep 'em released by Praeger Press (2012)
- e-Murderer released by MuseItUp Publishing (2015)
- The Clock Strikes Midnight released by MuseItUp Publishing (2014)
- The New Handshake: Sales Meets Social Media (ABC-CLIO, Santa Barbara, CA September, 2010)
- Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace, Praeger Press (ABC-CLIO, Santa Barbara, CA, June, 2009)
- Strategic Interviewing: Skills and Tactics for Savvy Executives, Greenwood Press, 2000.
- Currently under contract with Praeger Press to co-author The New Handshake: Sales 2.0
Published an article in T+D journal of the American Society of Training and Development: Engage Me, Please! November 2008 issue.
Free Articles & Book Excerpts
Free Audio & Video Samples
Joan Curtis Audio & Video Programs
Joan Curtis Books
The New Handshake: Sales Meets Social Media
http://www.thenewhandshake.com
Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace
http://www.managingstickysituationsatwork.com
Sales Meets Social Media Blog
http://www.salescommunicationscoach.com/sales-meets-social-media/ blog
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
When Anger Gets The Best of Us
How do you express your anger? I once had a woman in one of my workshops who said, “I never get angry.” Can you imagine that? How can we go through life and never feel anger. Anger is a part of the passion of living. There is nothing wrong with anger. What is wrong is when we pass our anger on to someone else. What is wrong is when we blame our angry feelings on ourselves or others. What is wrong is when we channel our anger in the wrong place. So, what can we do when we feel that nasty heat rise inside us?
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How to Sell and Never Leave Your Desk
Don’t you wish you could do your job and not have to travel all over the country or world? Don’t you wish you could let people know about your products and services without going to endless networking meetings? Believe it or not with the right use of the social media you can do just that. Notice we said with the “right use” of the social media. Even though your purpose is to sell your goods or services, you must be careful not to abuse the new technology. Unfortunately many people have not gotten that point. What we want to do is actually increase our sales, not turn people off.
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How to Use the Social Media and Save Time
One of the most common complaints we hear from our clients about the social media is that it eats up time. They fear that once their employees get on the sites, they will no longer have time to do their jobs. I remember hearing this same complaint about allowing employee access to the internet. There’s no question that internet access and email correspondence eat up much of our day. Does it waste time? There’s also no question that access to the social media will eat up your day. Will it waste time? Today no business can function without the internet.
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How to Go Public and Stay Private
How can you use the social media and still maintain your privacy? This is a question we hear over and over from our clients. They tell us they do not want others to know what they like to do in their off time. They do not want others to know about their personal lives. At the same time, they’d like to explore using the social media. We’d like to make one thing very clear. The social media is innately social.
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How to Deal with Our Changing World
Why are we so resistant to change? As I loaded up my dogs this morning to take them to the vet for their annual physicals, I wondered why they were panting their heads off and their bodies were shaking from head to foot. Dogs, like people, are accustomed to routine. When I loaded them in the car, that was contrary to their daily routine. I had moved them out of their comfort zones. We, too, get nervous when we are faced with change. Many of us choose to stay in bad marriages or in horrible jobs rather than choose a new course. Yet, it’s change that keeps us alive and vital.
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What's Our Universal Language?
What is our universal language? By universal I mean, the language we all understand. By we, I mean not just the human species but also the animal species. Let's imagine for a moment what goes through our dog's head when we speak in a commanding voice. The command in our voice communicates a message to the dog. He learns to stop and pay attention to what we are saying. Often he understands what to do. Let's imagine for a moment when we communicate sadness to someone who does not speak our language.
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Becoming the Best Listener You Can Be
Did you know there are Six Messages in any conversation? • What you Mean to say • What you Actually say • What the other person Hears • What the other person Thinks he/she hears • What the other person Says • What you Think the other person says No wonder we have communication problems. To make matters even worse, did you know that our mind thinks four times faster than the average person can speak?
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Business Etiquette: What in the World Should I Do?
Last week I taught a class on Business Etiquette. My class consisted of people ranging in ages from the mid 20’s to the early 50’s. I noticed a definite gap in how people identified “correct” behavior. The younger people seemed more relaxed with the rules. Webster’s defines etiquette as “behaviors required by good breeding or prescribed by authority.” When I showed that definition to the class, they burst out laughing. What is good breeding? Did our parents prepare us for today’s workplace?
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Conversations: When to Hold 'Em and When to Fold 'Em
How many of us have walked into a room full of people and wanted to turn around and leave? When I think about networking events, my heart freezes. Didn’t our mothers teach us not to speak to strangers? Yet, in this article we're going to examine how to talk to strangers. First thing you need to know is we all hate going to networking events. Why? It’s hard to thrust yourself on someone else, no matter how “outgoing” you may be. Knowing that we are all miserable makes these things a tiny bit easier. Second, your job at a networking event is to meet people.
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Etiquette Tips for the Business Interview
How are we supposed to behave during an interview? Most of us know not to eat with food in our mouths or to give an interviewer a résumé with typos.
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Management and Leadership: A Continuum of Teach and Release
For years I’ve studied management and leadership theories. Everyone says basically the same thing. Managers manage and leaders lead. Everyone wants to do the same thing— lead and not manage. In thinking about this conundrum while talking with an executive client, it occurred to me that good leaders are also good managers. In other words, it’s not a question of either managing or leading; it’s a question of doing both and doing them at the right time.
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Article
Facebook vs. Twitter in Business
What is the value of Facebook over Twitter? Is there a difference? When do you use one or the other or both? In writing our book, The New Handshake: Sales Meets Social Media, Barb Giamanco and I discovered that some businesses prefer Facebook; some prefer Twitter and some use neither. We decided to take a look at the two platforms to help you distinguish which is best for you. As we’ve stated many times in the book, the ultimate decision about which social network to use lies with your company culture, goals and customer.
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Favorite Quotes & Thoughts from Joan Curtis
My favorite quote: Live as if you would die tomorrow; learn as if you would live forever. Ghandi
Contacting Joan Curtis
How to get started
I am currently writing fiction.With two books published and one under contract, my career as a communication specialist has taken a detour toward fiction writing.