Juliette Robertson
GradDipBus.BA, PCCP,AFAMI, CPM
Free
Coach Training for New Managers Expert
Juliette Robertson Quick Facts
- Main Areas
- Inspiring New Managers how to use Coaching to be great leaders
- Best Sellers
- How To Coach Your Staff - Online Course
- Career Focus
- Teacher, Author, Speaker, Business Owner
- Affiliation
- Australian HR Institute, Australian Institute of Training and Development, Australian Institute of Management, Australian Marketing Institute, International Coach Federation
Juliette Robertson is an accredited Executive Coach and Coach Trainer who believes in giving the leaders of tomorrow great coaching skills that they can use throughout their careers.
A former Marketing Director, and Business Consultant, Juliette knows that new managers today often do not have the support, mentoring or guidance that they deserve and understands the challenges they face. Since 2002 she has trained close to 1,000 leaders in Coaching Skills in face to face sessions around Australia and has now taken the best of this material and made it available online so that 1000's more can benefit from it globally.
She is a business woman, author, public speaker, trainer, and coach with a passion for helping new managers leave a lasting legacy on those in their care.
Free Articles & Book Excerpts
Coaching vs Mentoring, Counselling and Training
http://juliettescoachtraining.wordpress.com/2009/06/11/coaching-employees-vs-mentoring-counseling-or-training/
Efficiency Vs Effectiveness
http://juliettescoachtraining.wordpress.com/2009/07/29/efficiency-vs-effectiveness/
When is Coaching NOT appropriate?
http://juliettescoachtraining.wordpress.com/2009/06/11/when-is-business-or-executive-coaching-not-appropriate/
4 Key Questions to Ask Your staff
http://juliettescoachtraining.wordpress.com/2009/06/11/4-key-coaching-questions/
Bright Young things Miss Out on Mentoring
http://juliettescoachtraining.wordpress.com/2009/09/03/bright-young-things-miss-out-on-mentoring/
Free Audio & Video Samples
Juliette Robertson Audio & Video Programs
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
Gen Y Frustrations with Management, Training and Coaching Need Addressing
There is a growing frustration amongst the newest generation of corporate managers (Gen Y) who are disappointed with the quality of the people skills demonstrated by their managers - skills which Gen Y want to fast track with their own staff. As an Executive Coach, Trainer and Consultant, I consistently hear from new managers in business who feel that they are being left to silently sink or swim on their own, prove their own worth and learn by osmosis.
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Article
Are You Being Seduced Into Conversations of War? What Would a Coach Do?
Recently I saw a very angry executive going head to head with a young direct report in one of those gold fish offices that leave little to the imagination. Although their words were muffled there was little doubt who the boss was, who was in charge of the conversation and who would have the last word. I wondered if those near and dear to the executive would have been proud to see her management style or how her direct report viewed her skills. Technical mistakes made by our staff can be VERY public.
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Article
4 Key Coaching Questions to Help Staff Step Up and Seize Opportunities
Many of you will know that open questions are those that cannot be answered with a one word answer but I want to very quickly bring this to top of mind. If you are having trouble getting staff to get involved, think for themselves and solve problems, check the questions you are asking. Questions that begin with “Who”, When”, “Did you”, “Will you” or “Can you” often end in 1 word answers from staff. If you were Mentoring them, that’s OK.
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Article
7 Steps to Coach Your Staff and stop Running like the White Rabbit.
I recently had coffee with a client who was looking for advice to improve the efficiency of her department. There had been some upheavals, mate ity leave, skills shortages and things had begun to fall off the rails. She felt she needed someone to step in and “just get the work done.” Her focus was on finding experienced operational hands on manager who would dive in and run with the work and manage the team. Her focus was on efficiency so her GM would have peace of mind that there was an operational capable person at the helm – “We don’t want any more surprises”.
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Article
Coaching Employees vs Mentoring, Counseling or Training. Distinctions New Managers Need to Know
In all my years training managers how to coach staff, common misconceptions always arise regarding what we actually mean by coaching in a business setting. If you are planning to improve your coaching skills with your employees to help develop their potential, here’s what you need to know first. Mentoring is not Coaching although there are many similarities. Like Coaching, Mentoring can be formal or informal. Like Coaching, it’s a positive relationship, often between a more experienced person and a less experienced person.
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Article
Coaching Gen Y? Don’t be like the Wolf in Sheep’s Clothing
The story I’m about to share with you is over 2,600 years old, yet its morals still apply to any manager today who wants to coach their staff. It was told by the Greek fabulist named Aesop; you may have heard of him. He was a slave who lived in sixth century BC and eventually was freed by his master. This fable is called “The Wolf in Sheep’s Clothing.” A hungry wolf stalked a flock of sheep, but couldn’t grab one as his next meal because the shepherd protected them so well from the predators in order to feed his family.
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Article
The 5 Most Important Coaching Skills
Here are the 5 most important coaching skills you’ll need to focus on to be a great coach for your staff 1. Active Listening 2. Asking Open Questions, 3. Goal setting 4. Accountability 5. Feedback Let’s go through each of these: 1: Active Listening We think 3 times faster than we can listen which is why it’s more difficult to listen. As they say…2 ears, 1 mouth –a good proportion for learning about others. Right! A key trick is to listen for key words and acknowledge them back. Keep Eye Contact. Turn away from your Computer screen!!
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Article
Your 7 Step Coaching Plan
Beginning to Coach Your staff can be daunting. However you can begin to use these 7 steps in the next 24 hours and/or choose to join us as we cover all 7 steps in detail in our 7 module How To Coach Your Staff on-line training for new managers. We even give you some suggested words and phrases to get you started so that you feel confident to begin actioning these skills – and that’s what we want. Step 1: WHO: The Who component is where you consider the staff in your department and choose would be a good candidate for you to invest your time in.
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Article
Multiply Your Leadership Magnetism to Win over your internal customers
Marketers, do you love your job, love your business but there are some very challenging people who you must serve who take the shine off your day? Well the truth is that there will ALWAYS be those whose ego dominates their style or those who are totally indecisive. There will ALWAYS be time-poor people more interested in quantity than quality. There will ALWAYS be the “poor- me’s” who blame everyone else including you.
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Contacting Juliette Robertson
Director
How to Coach Your Staff
The Australasian Leader in online Coach Training for New Managers
Mobile: 0418349448
Fax: 0011 61 2 99792411
E-Mail: askjuliette@coachingsecrets.com.auWeb: http://www.howtocoachyourstaff.com.au
Link with me: http://www.linkedin.com/in/julietterobertson
Blog: http://juliettescoachtraining.wordpress.com
Other highlights
"In just 6 weeks, not only will you be confidently coaching your staff they will be thinking more assertively and stepping up to seize more opportunities around them. "
Dear Manager,If you'd like to feel more confident in managing challenging staff situations, know the best approach to take and know the words that will empower and inspire your staff, then this might be the most important training you can do this year.
Here's why:Our “How to Coach Your Staff” Coach Training is specifically designed for busy managers – new managers with teams who are hungry to fast track their staff management skills.And you won't just learn a lot of coaching theory.
Over 6 weeks you'll be actively coaching your staff and practising the theory and then debriefing LIVE with your Executive Coach in our LIVE weekly group tutorials on-line so that you complete the course feeling confident and competent in your coaching ability.
There are lots of Coaching Courses around and it’s difficult to choose which is right for you. We're NOT trying to produce professional coaches. We ARE simply teaching new managers practical coaching skills using everyday business examples that you can use immediately.
Now any skepticism is normal and healthy so let me give you three good reasons I can back up what I claim:
Three Reasons to Believe What I Say
Reason one: Having trained close to 1000 managers and leaders in coaching skills since 2002, I have sifted out the best most actionable coaching skills I believe that new managers need.
Reason two: My team is experienced with accredited Executive Coaches, former corporate Executives from the Public and Private sector. We've all been on the frontline and in middle and senior management and we know the challenges you face as business managers.
Reason three: Hundreds of managers like you are now logging on. Our Training is attracting managers from Hong Kong and Singapore, from Hobart to Brisbane and from Perth right across to New Zealand. In fact right across the Australasian region, our site is the fastest growing on-line coach training for managers. And if you are from outside Australiasia, join us and be the first in our "gobal" community. We'll adapt our tutorial time zones to suite you!!
Here is a summary of the benefits you receive|
1) Accessible worldwide on-lineYour managers can be trained around the world online without leaving their office. That means a consistent approach to these skills, no matter where they work. 2) Immediate AccessNo waiting. Decide today - Begin today. Your materials are ready and waiting for you 3) Cost EffectiveNo flights, no accommodation, no costly time out of the office. That’s a big saving for you. 4) Time effectiveJust 2 separate contact hours a week plus coaching and personal time. Schedule the weekly sessions as you would for any 1 hour meeting. 5) 1 Accountability Partner trained for freeYou get two managers trained for the price of one. That’s remarkable value. They get access to everything you do, they get trained and their job is to keep you motivated when things get busy and provide an onsite sounding board for you to discuss ideas. 6) Executive Coaches with business credibilityWe know the challenges you face, we’ve all been there and can help you through the real life coaching situations that every manager faces. 7) Live TutorialsYou get live help with your coaching challenges each week with someone who wants to see you succeed and can model the coaching behavior for you, give you insight and different perspectives. 8) Dedicated Tutors and tailored sessions for groups of 10 or moreIf your company pays for 10 managers to go through the course together over 6 weeks, we’ll provide your own dedicated Faculty Coach, tailored Action Guides and private group Tutorials. This means that all conversations will be specific to your company culture and coaching challenges – very powerful. |
Come check us out.