Keith Ready
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Article
Unexpected Lessons
Being on the road at 3.15 a.m. to drive 450 kms was not in my plans for the weekend. I had been looking forward to a relaxing couple of days to allow me to recharge my batteries in readiness for the busy week ahead that lay ahead of me. My eldest son, Simon and a group of his good friends were heading off for a week at the snowfields, however, due to last minute issue with their transportation; I willingly offered to help out and provide the extra car that was required to ens
December 14, 2010
Article
Glowing and Growing with the Appreciation
rnThe fact that I had taken time to congratulate him for his efforts was a seemingly small gesture from my point of view and took less than a minute to say, however, it had a big impact on his day, as he smiled and his face lit up in response to my short but sincere comments. It was clear to me that the personal and internalised pride he showed in a job very well done was something that was very important to him and I am sure he really had no expectations that I would take ti
December 14, 2010
Article
Genuine and Caring Leadership
It was a warm, humid and very still Saturday morning in early January, typical of the weather you expect in Sydney in the middle of a hot Australian summer. I was out of bed early as the first task of the day was to take my car to my local tyre service centre for a routine wheel alignment, rotation and balance, which normally takes about an hour to complete. It is one of those tasks that do not allow you enough time to go and attend to other duties; you simply have to wait fo
December 14, 2010
Article
Love and music in their hearts
For many years as I went about my weekend routine of doing all those chores around our house I would regularly hear the sound of a piano playing and singing in the background. One of our neighbours has always had a love of music and obviously the family enjoyed gathering around the piano on the weekend. The music and singing was never something that was hard to take, in fact I often found myself humming or singing away with a song that I knew well. Living in a fairly relaxed
December 14, 2010
Article
Broken Eggs and Shattered Glass . . . with my sincere thanks to those late night pranksters!
On a recent Saturday evening at around midnight, my wife and I were just about to turn out the light and go to sleep when we heard the sounds of a group of people talking in the street, outside our home. Then out of the blue came two loud thuds above our bedroom window, followed by the noise of laughter and people running away down our street. We both jumped out of bed, I turned on the external lights and rushed outside unsure of what had caused the two thuds or what damage I
December 14, 2010
Article
After the applause, make time for words of praise!
Any form of presentation, speech or address no matter how long or short it is can be challenging and nerve racking, particularly if you are not use to standing on your feet and talking in front of an audience. I am very fortunate in that I have been doing presentations and conducting training programs for many years, so I have got use to the challenge and nerves or butterflies in the stomach that always emerge and swell up inside of you in the days, hours and minutes before y
December 14, 2010
Article
A Different Perspective
I am a great fan and admirer of Cirque Du Soleil and over the years have been very fortunate to see a number of their absolutely sensational shows. At each of these shows, I have joined thousands of other people in the circus tent to reflect in total awe on the amazing and seemingly impossible acrobatic feats in each performance. When this is coupled with the larger than life sense of theatre that engulfs everyone, it leaves you inspired and full of appreciation for what you
December 14, 2010
Article
Enjoy Your Nectarine . . . . and remember genuine service and quality product builds a great business
I live in an area where there a number of what can be described as the traditional family run corner store. From my perspective, the success and viability of the corner store business is totally dependent on good product, good service and convenience combined with great people working behind and in front of the counter. In recent years there has been a resurgence in the corner store business, mainly because many of us are now extremely time poor and need convenience when we s
December 10, 2010
Article
Encouraging High Achievement
It was the end of the school term and my son Tom had less than three months left before he would finish his six years at high school. During this time he had developed a passion for basketball and may I say as a proud and some what biased father, he is energetic, skilful and plays a key role in the three different teams that he plays for each week. Sadly, due to my work commitments over the last twelve months, I had only been able to attend a few of his games, however, I was
December 10, 2010
Article
All just part of my job!
Recently, a business associate and I went to call on a retail customer, and we experienced one of the real challenges in visiting a very large regional shopping centre that is over 2 kms long, with in excess of 300 shops spread over three shopping levels. How do find a store when you haven't been to this shopping centre for some considerable period of time? Well when we first arrived at the centre and had parked our car, the first thing we did was look for a centre directory
December 10, 2010
Article
Dancing with Friends
Just recently I was invited to attend a function to celebrate the 25th anniversary of a business owned by a very good and special friend. I first met him when he started his business and have had the opportunity to provide my services to his company over those twenty five years, and in between I have stayed in touch with him on a regular basis. The day of the celebration arrived, however, due to a business appointment running over time I knew that I was going to late, so I ph
December 10, 2010
Article
The Perfect Partnership . . . 30 years in the making
It was a warm, humid and somewhat overcast Saturday afternoon with just over an hour left to play in the day, as I sat watching from the side line as my eldest son Simon opened the batting for his cricket team. Simon has played cricket for just on fifteen years and for many of those years he was an opening batsmen, but in recent times he has always preferred to bat lower down the order, so to open the batting is now very much out character for him. However, on this day his ca
December 10, 2010
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