Michael O'Grady
Free
Sales Training and Sales Psychology Expert
Michael O'Grady Quick Facts
- Main Areas
- Sales Psychology, Goal Setting, Action Plans, Self Discipline, Personality, Relationships, Networking, Focus, Integrity
- Best Sellers
- 7 Strategies to Take Action on your Greatest Sales and Business Goals
- Career Focus
- Author, Speaker, Sales Coach, Sales Trainer, Entrepreuner
- Affiliation
- Business Network International, ACCA, Meyer & Depew
Well known in the services industry for his high-volume tickets, record-breaking, tenacious, self-disciplined, and self-motivated selling and sales training style, Michael O'Grady is an accomplished Sales Manager, Salesr Trainer, Business Owner, aspiring Sales Coach, Independent Consultant andr Entrepreneur. During his 20-year sales career, he has set and achieved many industry and personal records as well as his personal and professional goals. He is dedicated to inspiring others to do the same.
Michael O’Grady’s articles, tools and sales training resources can be found online atrnhis website,
http://www.Sales-Psychology.com and his dedicated blog, http://salesconsult.typepad.com/sales_psychology/
Free Articles & Book Excerpts
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
Guarantee Your New Year's Resolutions by Turning Them Into Goals.
Every year at exactly this time, the articles and news stories begin building on the topic of "New Year's Resolutions". Whether it's a news reporter on the scene of a New Year's Eve party or someone warning us not to fall into the typical New Year's Resolution trap, it doesn't matter who is writing the story; these are all reminders to think about the things we want to achieve and how to make them happen. Sadly though, many people who make New Year's Resolutions won't achieve them. Why not? They aren't thinking about their resolutions as goals.
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The "Lunch Bucket" Sales Person
First, what is lunch bucket mentality? Usually this phrase is referenced with football players and their approach to the game. “Rough, tough, lunch bucket group of guys”, is how the sportscasters and critics describe the best of the best players. They’ll do what ever it takes to win, a “real ...
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Basic Sales Tips for Selling to Customers in Their Home
In the in-home services industry I’ve found quite a few contractors that don’t do the basics when it comes to sales. Here are some tips when selling to homeowners: Ask the right questions When ever possible (especially on the smaller jobs) give the estimate while you are in the home for the ...
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Article
The Power of Persistence
The first quarter of the year is now history. If you’ve set goals at the start of the New Year, by this time, you should have your resources in place and a plan of action underway. You may even have gained momentum on the tasks and projects necessary to achieve your goals. Maybe you've had to ...
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Article
Break a Few Eggs
I’ve listened and read much over the years about keeping your thoughts and statements positive. Thoughts like, “Why does this always happen to me?”, “What else am I suppose to do?”, and “I only have so many hours in a day “; these can be restraining and inhibit productivity toward your goals. ...
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Restoring Integrity in Everyday Life
Integrity starts from within. If we are to have integrity in every day life, we must first master it within our minds. Each and every day, we wake up and begin the day long process of running thoughts, conversations and questions in our minds. In total, it’s been estimated that we have 65,000 ...
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Article
A Basic View on the Law of Attraction
I have been educating myself on the law of attraction. Here’s a pretty basic view on this big subject. We as humans are made up of energy, much like the rest of the universe. There are invisible frequencies of energy which attract each other through thoughts, feelings and meditation. ...
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Article
The Psychology Behind our Mood and Reactions
Have you ever started off a day feeling great, then…WHAM…out of no where, you find yourself in a foul mood? You wonder, “What happened to put me in this mood?” You try to point out the last person, place or thing you contacted. But there’s much more to it than that. There is a term used ...
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21 Ways to Gain and Maintain New Customers in a Slow Economy
In this struggling economy, you can’t listen to the radio, watch television, or read a newspaper without getting bombarded with stories about money woes. In these financial times, we have to challenge the idea of a recession. I believe that a recession can be viewed as more of a perception ...
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Article
Better Go Buy a Saddle
A short time ago, I was listening to co-workers discuss the current state of our economy, how it will effect people’s purchase decisions and the conce that our product and service prices are too high. The discussion reminded me of an old adage: If one person tells you, “You are a horse”, ...
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Article
Loss Leader Marketing and Advertising: Business Owners Need to Keep and Open Mind
The concept of a loss leader is a fairly simple one. You advertise and sell a product at a loss in the calculated hope that a customer will purchase other items in addition to that one item for an eventual profit. For Example: the local grocery store purchases Cheerios cereal for $2.00 a box. The normal sale price is $4.00. The grocery store then advertises and sells the Cheerios as a special for $1.75 a box (a .25cent per box loss). The grocery store has calculated that the average person that enters the grocery store will spend $30.00 at an $8.00 per person profit.
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Closing Takes Guts and Conviction
The word guts, when it comes to closing a sale, has much to do with having “intestinal fortitude.” In other words, being fearless. You not only can’t be afraid to ask for the order, you almost need to have a swagger about it. You have to have such a level of confidence that you can ask for the order anywhere, any time and to anybody. I’m not talking about being cocky or arrogant about it. What you need to do is take that confidence and have conviction for the reason behind asking for the order.
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Favorite Quotes & Thoughts from Michael O'Grady
What is Sales Psychology? Michael O'Grady defines it as a "science of understanding the role and behavior of oneself and others in the selling process, the identification of underlying psychological factors beneath the sales process, and the application of this knowledge to achieve greater income and business goals".
- Self-Discipline: Self-discipline is a fundamental in any sales training program. It is a kind of self-training and strength of mind that is very personal, yet very necessary for one's success.
- Integrity: People with integrity don't complain much. They have the maturity to address their issues with the right people, and therefore are more productive and positive... If we are to have integrity in every day life, we must first master it within our minds.
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Focus: I wonder, do people really understand what focus is, how you get it, how you keep it and how your daily actions tie into it? Here are 3 techniques to improve your focus, as well as strategies for re-conditioning your behavior to maintain greater focus.
- Time-Management: To achieve your sales goals, you must keep focused on what is the best use of your time, at all moments. Mismanagement of your time can result in the loss of possibly thousands of dollars in sales volume, and as a direct result, your bottom line and/or commission suffers. Take a look at Stephen Covey's Time Management Matrix for an easy to use time management tool.
- Goal-Setting: The common denominator in all sales training programs is goal setting. "If we put the things we want from our lives on paper, put a plan into action and pay attention to how physically and mentally healthy we are, then we are well-equipped to reach our destination and acheive our greatest goals".
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Action-Planning: Knowing what you want will not make you successful. Taking action, moving and changing has an immediate effect on life; it gets rid of stuck and stagnant energy, allowing fresh energy to move in. Movement is the force of creation. Read more about Taking Action.
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Personality: Human behavior and personality theories have a direct and beneficial application to sales and business industries. Explore several personality theories and get sales training tips on working with different types of customers.
- Relationships: People buy from people they like and trust. Creating a connection or bond with your customers will help you develop trust. You were born with two ears and one mouth for a reason. Becoming a great listener is just one way to create a connection with your customers.
Visit the Sales-Psychology.com esource Center for more articles, tools and resources to explore the sales process at a deeper level.
Contacting Michael O'Grady
How to get started
Sales Training Services: Companies, Sales Manager, and individual Sales Professionals can choose from a variety of sales services to improve their income and profitability:
- Evaluation of Sales Personnel and Systems
- Initiation of System and Organizational Changes
- Speaking Session on Sales-Psychology Topics
- Individual and Group Training and Educational Sessions with Focus on Goal Setting, Action Plans, Progress/Performance Review, Personality Assessment, Time-Management Analysis
Sales Training Style: "Teaching a person how to self-motivate based on their own goals being achieved is the best way to manage and inspire a person. When individuals learn to be accountable to the expectations they set for themselves, they become very highly driven and extremely motivated, needing only guidance to reach their goals". - Michael O'Grady
Background on Sales-Psychology.com: This online sales training and educational resource was started by Michael O'Grady in 2004, under the original name, SalesConsult.net. It's purpose is to explore a deeper level understanding of the sales process. Psychological and behavioral factors that affect every sales encounter are identified and used as a tool to improve the overal sales process. Articles, blogs, sales training seminars, podcasts, books, videos and other resources are provided to inspire and drive Sales and Business Professionals and Entrepreneurs toward their greatest sales goals.
Request a quote for a speaking or sales training session and receive one speaking session free of charge.