Mike McKinley

Mike McKinley began pursuing Customer “Specialness” at age 15 when he started his own garbage hauling business. His entire working life has been devoted to creating customer-driven businesses for himself and his clients.

Two of his four books are centered on business topics that build a customer centered environment that brings customers back again and again. They Have the Money: a Simple Equation for Keeping Your Customers and Take Care of Your Business…or Someone Else Will help businesses clarify customer advocacy and why customers may choose the competition.

Mike McKinley is a businessman, consultant, motivational speaker, author, and developer of a showcase garden destination. For over 25 years, he was involved in the daily operations of the multi-million dollar educational publishing house that he founded.

Presenting hard-hitting business content delivered in a fun way, Mike entertains while he teaches—presenting as the keynote speaker, at corporate trainings, to in-house programs, and for professional association meetings. His long-term client list includes Daimler-Chrysler, The Toro Company, American Airlines, Great Clips for Hair, Subway, American Family, and Kellogg Company. Hundreds of companies—from construction to healthcare, high technology firms to the auto industry—have relied on Mike for insight into creating today’s business innovation, customer driven employees and success.

With a career in manufacturing and retail and with experience in radio and television broadcasting, Mike has a breadth of business expertise on which to draw when he shares his ideas and programs with large audiences, individuals, management teams, and boards of directors across the country.

Mike lives in Eau Claire, Wisconsin, with his wife, Deb. They share their lives with five children.

Mike works to share his message of maximizing performance—and enjoying the ride!

Mike McKinley: Transforming Today's Challenges into Tomorrow's Business