Ralph Brown
CSP
Free
Emotional intelligence Expert

Ralph Brown Quick Facts
- Main Areas
- Emotional intelligence, resilience, writing skills
- Best Sellers
- The Village That Could - 15 ways to develop your resilience, Success at work and at home - practical ways to develop your emotional intelligence, Making Business Writing Easy
- Career Focus
- Speaker, author
- Affiliation
- Skillset New Zealand
Ralph Brown has a background in psychology, television jou alism and business.
He is managing director of Skillset (formerly Media Associates) a training company based in New Zealand. His books include, 'The Village That Could' a fable for adults about resilience and 'Success at work and at home - practical ways to develop your emotional intelligence'.
Ralph speaks to conferences and leads training workshops on emotional intelligence and writing.
Ralph Brown Books
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
Resilience - the key to thriving in challenging times
Our emotions got us into the recession. They can keep us there, or get us out of it. Resilience is the essential ingredient for thriving when budgets are cut, sales are down, when our jobs are threatened or gone, or when we are simply overwhelmed by it all. People who lack resilience can go into a downward spiral of lost confidence, worry, poor motivation, negative thinking and depression.
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Article
What really motivates adults to learn and achieve?
We know what organizations think motivates people. But the research says money isn’t an effective motivator. By the 1960s researchers were showing that paying employees a miserly wage or salary is an effective way to destroy their motivation, but once you are paying them enough, any additional dollars won’t add much to their drive to succeed. But the news for leaders and trainers is good. Research reveals motivators that cost nothing, are simple to use and provide us with a valuable checklist to make our training more effective.
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Article
The secrets of success they don’t teach you at school
Life can be a slow and inarticulate teacher. Yet a few simple, proven ideas can give us all far more control over our lives. Researchers who observe people who succeed in business, study, sport and relationships are revealing some valuable information about the way top achievers think. For me, the biggest surprise is, not so much what they think, but how much difference it makes to the whole of their lives. SECRET 1: CHOICEr
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Article
Polish your writing skills with informality
Let's get controversial. Formal business letters are not more professional; they're just stuffy. They're not better service; they're aloof and cold and say, 'This is our routine letter; we couldn't be bothered writing one especially for you'. Any manager who insists on formal language for business letters and reports is wrong. There, it's time someone said it.
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Article
Your emotional intelligence could be more important than your IQ
In the last few decades, researchers have been identifying specific things that make people successful and have shown top achievers see life and behave in ways that we can learn. They use a set of skills that we could loosely call intelligence - emotional intelligence.
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