Rita Botes

Rita Botes is an authority on Customer Service and Customer Care, as well as Customer Relationship Building Skills, having 18 years experience in the corporate environment and customer service.

She discovered Personal Life Coaching and was amazed at how wonderful and life changing the experience was. Not at all what she had expected when she signed up for the Life Coaching Training. It was so much more! She decided that she wanted to help other people to unlock their full potential, helping them break free of limiting beliefs and live the lives of their dreams.

As a sports coach in Funakoshi Karate for 17 years (doing karate for 25 years), she experienced the thrill of coaching her students and getting to see them grow in every aspect of their lives. It was a natural step for her to progress from Sports Coaching to Personal Life Coaching.

As her passion had always been customer service, she started to develop a customer service coaching program for businesses. She has developed a series of modules on customer service, conflict handling, change, stress, etc. which is centered around the customer and concentrates on relationship building techniques. What makes this program unique is that she has incorporated life coaching principles & techniques, which ensures that lasting change occurs in the individuals on a personal level, which filters through to their work life.

She has developed an e-coaching platform for life coaching and is currently still developing the customer service coaching platform. Her 1st e-book called "30 Days to Unstoppable Confidence" was published in April 2011.