Shonda Miles

MBA, BS

Free

Business Strategy, Business Success, Business Growth Expert

Shonda Miles

Shonda Miles Quick Facts

Main Areas
Business Strategy| Business Growth| Business Success
Best Sellers
18 Ways to Break into Medical Coding, Remote Coding Jobs
Career Focus
Author, Speaker, Business
Affiliation
Greater Shreveport Chamber of Commerce, Bossier Chamber of Commerce

Articles by this expert

SelfGrowth articles and saved writing connected to this expert.

7 total
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Whether you are a small business owner or a sales professional there are key things you must do in order to increase sales. 1. Market like you never have before. Be sure you have segmented your market. Be sure you are targeting the right market with the right message at the right time. Develop or Create an Ideal Client Profile. 2. UpSell and Crossell every purchase. Write down all your products and services. Group those that are complimentary together.r

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Write down your personal goals daily. Write down sales goals as well as profitability goals. It is just something about writing down your goals which should lead to a written plan of action to accomplish those goals. Think positive. There is nothing worse than talking yourself out of success. The bible says “So a man thinketh so is he.” Decide today to let go of any negative thoughts and take complete control of your mind.

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Marketing is serious business. Marketing should be consistent. It should be long term. It requires several continuous exposures to stay top of mind awareness. Those who are not serious (which means they haven’t taken the proper steps to run a business) will lose a lot of time and money and will ultimately go out of business. Of course it doesn’t have to be this way. Serious marketers use Marketing as a tool to get clients.

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Good Customer Service is taking care of the needs of the customer. Can you remember the last time you received good customer? What happened? How did you feel? Now on the flip side when was the last time you received bad customer.

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1. Study best practices. What are the best practices in your industry or field especially as it pertains to customer service, marketing and operations. Also study other fields. 2. Create a marketing strategy. What tactics will you use to achieve those strategies? 3. Create a Marketing Plan. Who is your target market? Who are your competitors? How are they different? How will you be different? 4. Use one tactic at a time so you measure it accurately. 5. Measure everything. It is important to know what is working and what is not.r

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1. Write a book/booklet/whitepaper 2. Remember the customer is always right. 3. Determine what you want your marketing to accomplish for your business ? 4. Measure your Marketing efforts. Where are you getting the most bang for your buck? 5. Get a website if you don’t have one. Make sure it is optimized (Search engine Optimization). Install Google Analytics to determine where people are coming from. 6. Listen to what your customers want by using surveys, visiting forums, searching keywordsr

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51. Write articles and submit to top 10 article directories. 52. Get a blog. Submit it to blog directories. Make at least 3 post daily if not 10 times a week. 53. Join a Web ring with a specific topic. 54. Answer questions on Yahoo Answers. 55. Submit RSS Feeds to top directories. 56. Start a Podcast. 57. Get your own YouTube Channel. Also Purchase a .tv extension for YouTube Channel. 58. Start writing a newsletter. 59. Get .gov or .edu link back to your website. 60. Start a linkbuidling campaign. 61. Get your website listed on DMOZ. 62. Develop Link wheel Strategy.r

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Websites & resources

SelfGrowth-published websites, downloads, and contributor profile websites connected to this expert.

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Favorite Quotes & Thoughts from Shonda Miles

"If you are failing to plan you are planning to fail."

The body says what words cannot.~Marta Graham

Remember no one can make you feel inferior without your consent. ~Eleanor Roosevelt

What a man is is the basis of what he dreams and thinks, accepts and rejects, feels and perceives. ~ John Mason Brown

Doing business without advertising is like winking in the dark. You know what you are doing, but nobody else does. ~Author Unknown

To achieve great things, two things are needed: A plan and not quite enough time.~Leonard Bernstein

Don't be guilty of creating a company that you work for.

Contacting Shonda Miles

Shonda Miles, MBA,CPC,CCS
5618 N Heatherstone Dr
Shreveport, LA 71129
(318) 762 4806 Office
www.shondamiles.com

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