William Murray

MBA, M. Div

Free

Emotional intelligence Expert

William Murray

William Murray Quick Facts

Main Areas
leadership, emotional intelligence , communication skills, interpersonal skills
Best Sellers
"Emotional Intelligence for Resilience" in Amazon's Best-Seller, Upping the Down Side.

William R. Murray has a Harvard MBA, Yale M.Div., is a graduate of Corporate Coach U and a Master Certified Coach since 1999. He has over 30 years of experience both as a leader and Executive Coach and Trainer.

Bill coaches leaders, managers, business owners, and professionals, individually and in small groups to be more effective and resilient through emotional intelligence and people skills. His passion is to see you perform at your best, grow professionally, and enjoy it.

Bill started as a line manager with bottom-line profit responsibility. Then in l976, he began training and coaching managers in leadership and communication skills in JC Penney's corporate headquarters in NYC. Bill helped JC Penney's open the largest management training center in New York. Since then he has trained and coached leaders in companies ranging from large companies like IBM, to small businesses. In 1993 he founded Eagle Alliance Executive Coaching, LLC with the motto, "Powerful leadership through emotional intelligence."

Articles by this expert

SelfGrowth articles and saved writing connected to this expert.

4 total
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Article

On the job we need to have both power and caring. Consider this quote by Dr. Martin Luther King, Jr.: "What is needed is a realization that power without love is reckless and abusive, and love without power is sentimental and anemic." What thoughts does this quote prompt in you? Your answers will be more important to you than mine. Take a moment to reflect. I think that leaders need to be powerful, but with love or caring. We all need to be loving but with power too. We need to have both backbone and heart. Some call this tough love.

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Here is a true story about the importance of seeking the big picture. In a chemical plant, the night operations manager discovered that the end product had changed from a vanilla color to pitch black. This was terrible. They could never sell this stuff. He ran around checking all the gauges to discover the problem. They were all OK. He scooped up some of the black product and analyzed it in the lab. There were no significant results.

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When I was an MBA student at Harvard Business School, professors rewarded strategic thinking. I excelled in strategic thinking and was therefore able to do well even though I was poor in math. In each case we needed to clarify what really mattered to an executive and the company. I could do this exceptionally well by focusing on the big picture. I saw what pieces fit in where and what was needed to complete the puzzle.

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One of the biggest blocks to emotional intelligence and effective communication is emotional reactivity. You know how it is, you have all the best of intentions to have a productive communication with somebody and they say the “wrong thing” – the thing that pushes your “hot button”. Often it can be a criticism, or a negative reaction to your “great idea”. In any event, defensiveness arises and communication becomes regrettable. This shuts down any creativity or collaboration that could be possible in this situation.

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Favorite Quotes & Thoughts from William Murray

"Powerful leadership through emotional intelligence."