Dianna Booher
CSP, CPAE, MA (English, University of Houston)
Free
Business Communication Expert
Dianna Booher Quick Facts
- Main Areas
- Improving communication in all areas: written--oral--interpersonal--organizational
- Best Sellers
- Communicate with Confidence!, Speak with Confidence, E-Writing, The Voice of Authority, Booher's Rules of Business Grammar
- Career Focus
- Author, expert contributor to media outlets, keynote speaker
- Affiliation
- Booher Consultants, National Speakers Association, Speakers Roundtable
As author of more than 40 books, published in 23 countries, in 16 languages, Dianna has published with Simon & Schuster/Pocket Books, Warner, McGraw-Hill, Prentice Hall, and Random House. Her latest books include The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know; Booher's Rules of Business Grammar: 101 Fast and Easy Ways to Correct the Most Common Errors; Speak with Confidence!: Powerful Presentations That Inform, Inspire, and Persuade; E-WRITING: 21st-Century Tools for Effective Communication; Communicate with Confidence!; From Contact to Contract, and Get a Life Without Sacrificing Your Career. Several have been major book club selections.
Dianna and her books have been prominently featured on Good Morning America, The Wall Street journal, CNN, CNBC, USA Today, National Public Radio, Dr. Laura Radio Show, The New York Times, Forbes.com, Washington Post, New York Newsday, Los Angeles Times, Chicago Tribune, Bloomberg, Boardroom Reports, Investor’s Business Daily, Fox Family Network, Working Woman, Industry Week, McCall's, Cosmopolitan, Success, Entrepreneur, among other national radio, TV, and newspapers. She holds a master’s degree in English from the University of Houston. Dianna is a high-caliber keynote speaker who captivates, motivates, and inspires audiences around the world. She delivers programs addressing clients' specific communication issues as well as programs on personal growth topics.
Dianna has received the highest awards in the professional speaking industry, including induction into the CPAE Speaker Hall of Fame®. She is a member of the prestigious, invitation-only Speakers Roundtable. Additionally, Successful Meetings magazine named Dianna on its list of 21 Top Speakers for the 21st Century! Read Dianna's blog Communicate with Confidence®!: Booher Banter
Free Articles & Book Excerpts
Free Audio & Video Samples
Dianna Booher Audio & Video Programs
Communicate With Confidence! 15-CD Audio Series
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Speak With Confidence! 3-CD Audio Series
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Dianna Booher Books
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
Face-Saving At The Expense Of Problem-Solving
Delayed on a recent trip and sitting in an airline club for a few hours, I overheard this conversation between three thirty-something travelers. Amy, Jeanne, and Bill all arrived together, piled their luggage in the chairs across from me, and began to unpack their laptops. Bill offers to buy ...
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Article
7 Secrets To Psych Yourself Out Of Pre-Presentation Jitters
Stage fright often begins long before a performer takes the stage. For most of us, the condition sets in the moment we accept an invitation to make a presentation. And generally, the longer we have to anticipate the event, the more prolonged and severe the symptoms. The typical person is ...
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Article
Are Bureaucratic Buzzwords Muddying Your Message?
If a phrase starts to roll off your tongue, shut your mouth; consider it a cliché. It's probably a phrase so overused that the meaning has long since been lost. Instead, aim for originality and specificity. Stringing jargon and business clichés together in paragraph after paragraph from ...
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Article
Building Customer Rapport
To create a positive relationship with customers, you want them to feel comfortable with you. Here are some ways to quickly establish good rapport with your customer. Create a positive impression with body language. A smile and relaxed, open body position is an invitation to your customer to ...
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Article
The Need For Feedback
For busy professionals constantly balancing schedules, deadlines, and priorities while dealing with a vast variety of personalities, there is an often-neglected resource that can make the difference between success and failure and interacting with relative strangers or trusted partners. The ...
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Article
Ten Topics You Should Never Put In An Email
Ask any ten people if they know of someone who has been terminated or an organization that has been hauled into court over an email, and at least one can cite person and case. The story usually has an unhappy ending. Here are the no-no’s: Negative Comments About Upper Management Even if ...
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Article
Do’s and Don’ts for Socializing with the Boss and Clients
Allie’s bubbly personality gave her an edge as regional manager of Men’s Sportswear for a prestigious department store chain. As her departments became top revenue producers for the nation, her paychecks grew—as did her popularity. Soon, it was longer and longer lunches when she met with the ...
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Article
Powerbrokers as Communicators
As an industrial psychologist with a large organization, one of Ed’s primary goals is to strengthen the management and leadership skills of the executive team. So a large part of his workday involves following these senior executives as they go about their business and providing feedback to ...
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Article
Top Ten Tips for E-Writing
One manager told me, “We don’t write much anymore. We do most of our business by email. We put our marketing information, policies, and procedures on the Intranet.” I asked him, “But what do people read on the web and in their email?” Words! More, not fewer, people write. And more people ...
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Article
From Paralysis to Peak Performance
Transform fear from a formidable foe into a powerful nforce that can propel you to excellence. After you’ve been asked to make a presentation at work, you do the necessary thinking, researching, outlining, and rehearsing until you feel sufficiently prepared. But when you get up before the ...
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Article
To Whom It May Conce
You have done the necessary research, formulated a sensible proposal, and even rewritten the final draft for your presentation at tomorrow’s staff meeting. The only factor you failed to consider is one of the most important components of the communication process: knowing “to whom it may ...
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Article
Creating Executive Presence: Thinking on Your Feet
Whether presenting your budget to the executive team or presenting information in a classroom, listeners have come to expect time for Q&A. It is their chance to get you to “meet the press,” so to speak—particularly on controversial points. But in addition to meeting others’ expectations, Q&A periods benefit you, the presenter. Questions provide feedback on how your presentation was received and give you a chance to clear up any misunderstandings. The only problem—keeping on track when things go south. The following tips may help you keep your poise during a heated Q&A.
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Favorite Quotes & Thoughts from Dianna Booher
“Communicate like you brush your teeth—routinely and often.”
—From The Voice of Authority: 10 Communication Strategies Every leader Needs to Know
“Communication is the soul of management: analysis and solid decisions translated into clear messages that influence people to act and feel good about their performance.”
—From Communicate with Confidence
“Communication skills in our everyday lives and relationships create the difference between misery and defeat or success and satisfaction.”
—From Communicate with Confidence
“Many people now pay a therapist for what a friend used to do—listen.”
—From Ten Smart Moves for Women Who Want to Succeed in Love and Life
“Don’t hide behind your words to avoid hearing the message.”
—From Communicate with Confidence
“Ongoing conflict is like a simmering pot of water. You’re ready to boil over at the slightest provocation.”
—From Get a Life: How to Find Time for the Important Things in Life
“Effective business or technical writing requires training; success comes by method, not chance.”
—From E-Writing: 21st-Century Tools for Effective Communication
“End with a wallop, not a whimper.”
—From Speak with Confidence: Powerful Presentations That Persuade, Inform, and Inspire
“Stories and punch-lines pack power. Humor anchors key points. Humor makes your message memorable.”
—From Speak with Confidence: Powerful Presentations That Persuade, Inform, and Inspire
Contacting Dianna Booher
Dianna Booher
Booher Consultants, Inc.
817.318.6000 FAX 817.318.6521
training@booher.com
www.booher.com
How to get started
Visit www.booher.com to determine what type of training course, keynote, or public enrollment workshop best fits your organization's needs. Contact a Booher representative at training@booher.com.
Other highlights
Dianna's clients most often describe her and her programs this way:
"So many practical ideas I can use immediately"…"Inspiring—you make me want to go out and do it now!"…"High energy!”
Dianna delivers very focused programs addressing clients' specific communication issues as well as programs on personal growth topics.