Matt Hallaran
B.A.
Free
Outsourcing Specialist / Offshoring Expert
Matt Hallaran Quick Facts
- Main Areas
- Outsourcing / Offshoring
- Career Focus
- CEO
- Affiliation
- Sidekiiks Incorporated
Matt Hallaran is an Outsourcing Specialist, Founder and CEO of Sidekiiks Outsourcing Solutions a Business Process Outsourcing Company. Sidekiiks supports entrepreneurs and SME’s with an array of cost effective business services that help their clients grow and become more productive. Matt is an avid outdoorsmen with keen interests in sailing, snowboarding and mountain biking. Above all, Matt has a passion for traveling and educating people how they can work efficiently and often from anywhere when leveraging the power of the Internet and virtual work teams.
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
The Benefits of Partnering with a Call Center Service Provider
Most business organizations usually avail the call center services to meet with the ever growing demands of their customers. They are the ones who take away the excess workload from the shoulder of its clients, thereby allowing them plenty of time to focus on the other core business operations.
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Our CEO’s View of the Philippine Outsourcing Industry
Our CEO, Matt Hallaran founded Sidekiiks Outsourcing Solutions with one goal and that is to effectively support the businesses and lives of our clients, allowing them to focus their time on tasks and projects that are the true value creators in their business.
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How to Handle Irate Customers: Things to Do
We’ve heard a lot of horror stories from people who work in the call center industry especially from people who were placed in the customer service area. It’s true, being in a customer service field is probably one of the most challenging jobs there is. Customer service simply means providing a satisfying customer experience and making sure that all of your customer’s queries are addressed accordingly. We definitely want them to keep coming back and talk about our business to other potential customers.
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10 Best Practices in Customer Service
How have your sales been doing? Are you satisfied with your client participation? How about the other way around? Do you know if they’re happy with your service? What are you doing to keep them nearby? Do you address their conce s on time? These are a few questions you can begin to ask yourself if you want to redirect your goals and of course make improvements. Where does great customer service begin? And how? Here are a few quick fix tips to help you redefine your customer service:
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How Twitter and Facebook are changing Online Marketing
Facebook, the guru of social media, has changed the way we do business, followed by the micro-blogging platform Twitter that joins the market in its daily conversations. Everything from government offices to the tiny store right around the corner are tweeting their updates and featuring gimmicks on their Facebook pages and Twitter accounts. But what is so compelling about them?
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Give Your Brand the Leverage it Needs with Online Marketing
Branding and brand recognition are two things the web has to offer anybody who is online. The hours we spend on the internet browsing through several pages, or even just our facebook pages, gives us enough time to identify a few logos, or come across a new brand. Have you ever been asked if you’ve heard of a service on the web as you suddenly recalled it’s company logo? Or advertisement? This is the advantage we can all have as marketing strategists who take advantage of the platforms our customers use to discuss and exchange information.
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The Latest in Online Engagement: Google +
The internet has transformed the way we see communities and pulls us closer together than ever before. With Facebook on a steady climb, many have tried to beat its prowess, and yet none have come to par. This month’s most recent player is Google + (Google Plus); the brain child of Google’s senior vice president Vic Gundotra. ‘’We’d like to bring the nuance and richness of real-life sharing to software. We want to make Google better by including you, your relationships, and your interests. And so begins the Google+ project.’’rn- Vic Gundotra, Senior Vice President, Engineering (Google).
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Top 3 Reasons Why You Need a BPO Partner for Your Business
Business Process Outsourcing has a common misconception that it was made for the big boys. But as a matter of fact, Business Process Outsourcing works very well for Small Medium Enterprises that want to expand their services as well. At Sidekiiks, we can easily give you our top 3 reasons on why you should partner with BPO firms if you want to see success happen right before your own eyes.
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Online Marketing: 5 Things You Can Do To Promote Your Website
Online marketing is all about your brand and the way it is recognized by your target audience. There is one main objective you want to accomplish when you market on the web, and that is to get people to talk about you. If you have not become a part of their online conversations, then this is one good place you ought to begin. Here are five things you can do to promote your website:
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3 Things Your Virtual Assistant is Good At
Well, there is one reason why you hired your Virtual Assistant (VA) and that was to seek his help in creating a better business. Once in awhile it is good, if not better, to be able to give them a pat on the back for their hard work. But if compliments do not come easy for you, then let us help you out. Virtual Assistants are innately good with the following:
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Ways to Improve Productivity When Working from Home
For most Virtual Assistants, working from home becomes so much more convenient, but productivity seems to suffer when Virtual Assistants get too comfortable in their environment. You could easily say, get out of the house and work somewhere else, but where it is convenient, there the VA will stay. Let’s not forget the first reason why Virtual Assistants are called on for help: it’s cost effective. Here are some ways you can work productively as a Virtual Assistant working from the comforts of your home.
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Twitter Must-haves for Social Media Marketers
If you had to spend a day on twitter, you could go crazy. I don’t know if you’ve ever tried it, but social media marketing certainly does take a lot of your time and tweeting, though at a bare minimum, makes quite the impact on your business. So what can you do to save time and help you move further into the social media game? Five twitter applications will turn your life around instantly when you learn how to use them.
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Contacting Matt Hallaran
Address:
Suite 3 – 2256 West 4th Avenue, Vancouver, Canada
Phone:
604-733-1918
How to get started
Matt Hallaran is the founder of Sidekiiks Incorporated a BPO Company. Sidekiiks is an offshore outsourcing company that specializes in providing a wide range of business solutions to entrepreneurs and SME’s.
Other highlights
Sidekiiks has 3 main service offerings to support the lives and operations of busy individuals and businesses:
Virtual Assistants: our most well rounded agents that serve to keep you organized, answer phone calls, manage your schedule and take care of almost anything on your to-do list.
Online Marketing Agents: our techies will manage and develop your social media presence, optimize your blog & website for the search engines, and manage your pay per click campaigns.
Outbound Calling Specialists: our outspoken agents specialize in making introductory sales calls to prospective clients and generating leads for your sales team so they can focus on closing more sales.