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ARTArticleStop Feeling DownToday it is snowing again and we are expecting another foot of snow on top of what has already been a record breaking year for snow. Sometimes the winter feels soooooooo long.
Today I talked to the President of a client company. For them, business is down over 40%. I have talked to business ...ARTArticleStop Leaking Leads: Lead RetentionDefinitio
Lead Retention is your system for staying in contact with the people whose contact information you have captured and that you stay in touch with until you decide to discard them or until they do business with you. This includes what we call 100% lead follow up.
The Need and the ...ARTArticleStop Sabotaging Yourself And Get Into Action!Whenever we step into something new or take on something we’ve never done before, it’s not uncommon to experience fear. It could be the fear of failure, fear of rejection, or fear of success. The fear can manifest itself in different ways that we’re not always aware of. Some signs of hidden fear ...ARTArticleStuck In The "Rat Race"?How many times have you swore to yourself that you were going to get out of the rat race known as the daily 9 to 5 and start your own thing! You've had it with your boss, you've had it with missing out on special events involving your family and you have DEFINITELY had it with working so hard ...ARTArticleTaking Aim at Optimizing Human PerformanceLast Year, I published “Taking Aim for Better Decision-Making.” At the time, I thought the bull’s eye tied in nicely with taking aim and with the canno
I have in my logo. Little did I realize how useful this little graphic would become. I was also beginning to understand how ...ARTArticleThe “Instant Close” TechniqueWhen I was on vacation in Hawaii, I met a salesperson for Starwood properties. She was selling ownership units (used to be known as timeshares) for one of the more beautiful properties on Maui -- the Westin, Kaanapali Beach, Maui.
She told me a little about the great value of the properties, ...ARTArticleThe 10 Systems of Success in Your Real Estate CareerFor agents at every level from those still waiting to complete their first transaction to those closing hundreds of transactions each year, success in your career is comprised of ten systems. Overcoming every challenge and all growth in your business only occurs through your skills and ...ARTArticleThe 5 Secrets Of Motivating Your Sales TeamMotivation seems to be one of the toughest areas to get a handle on. Many managers tell me that some of their reps are already motivated and don't need their help in that area (usually the Top 20%), but that the majority seem to need constant motivating, mentoring, counseling, or out right ...ARTArticleThe 5 Secrets of Winning EmailsYears ago voicemail was all the rage. There was no e-mail, so people tended to honor and even return their voicemail messages. It was a good time...
But that's history now. Email has changed everything, and people now hit the delete button on their voicemail messages the instant they hear ...ARTArticleThe 5-Step Method Of Handling ObjectionsI get so many requests asking me how to handle objections, that I thought I’d go ahead and give you the secret method that I reveal in my in-person trainings – the definite way you should handle and deal with all objections.
This is a Top 20% favorite and it works because you are not ...ARTArticleThe 90 Day Personal Development ChallengeSet your intentions for the next 90 days and begin creating a more rewarding and luscious life.
Start by spending a few minutes each day visualizing the life you dream of living.
Begin with the subjects listed below and consciously direct the next 90 days of your life.
As you start making ...ARTArticleThe Art of Goal SettingThe Art of Goal setting
“Would you tell me, please, which way I ought to go from here?”
“That depends a good deal on where you want to get to,” said the Cat.
“I don’t much care where …” said Alice.
“Then it doesn’t matter which way you go,” said the Cat.rn- LEWIS CARROLL, Alice in Wonderland
”Obstacles are those frightful things you see
when you take your eyes off your goal.”rn- Henry Ford
What about Goal SettingrARTArticleThe Art of Negotiation.....Are you a skilled negotiator?As a real estate investor and coach, negotiations are a part of my everyday life. As a Realtor, Seller or buyer the art of negotiation can mean the difference between great success and dismal failure. Everyone should take a lesson in the art of negotiation as it is an integral part of your life ...ARTArticleThe Battle of The IRA'sWhether you should put some of your retirement savings into a traditional Individual Retirement Account (IRA), or a Roth Individual Retirement Account (Roth IRA), could be considered the Eighth Wonder of the World. The rules, just like most aspects of the investment world, are very confusing. ...ARTArticleThe Benefits Of Hiring A Real Estate ConsultantDo you invest in real estate? Is your business as successful as you feel it should be? You might consider hiring a real estate consultant. Real estate consultants can focus on a number of different aspects of your business. Real estate consultants can specialize in many different aspects of the ...ARTArticleThe Benefits Of Investing In A Down Real Estate MarketThe real estate market being down is not necessarily a bad thing. Sure the credit worthiness of investment banks and even the general public is being questioned, but all is not lost. In fact, the silver lining is, oddly enough, real estate itself. Real estate is still worth something, though not ...ARTArticleThe Benefits Of Working With A Real Estate Mentor Before InvestingWorking with a real estate mentor can benefit you in many ways. For starters, you will get a clear picture of where you are now in your real estate business, as well as where you want to go and why. You will also get a clear idea of what you need to do in order to make it happen. A mentor can ...ARTArticleThe Best Friend StrategyIn my work I meet a variety of clients dealing with issues including, depression, anxiety, self-esteem issues, stress management, etc. Among these many issues there is one common malady - they all talk to themselves in a negative fashion inside their minds. In psychology, we call this ...ARTArticleThe Boomerang EffectDaily we face a vast array of decisions. Differentiating between doing what is "right" and "wrong" is a matter of perception and not always easy. Often our biggest challenge is to take action and do something! In making these decisions we can keep in mind our actions affect many, near and ...ARTArticleThe Catastrophic Consequences of America’s Economic CrisisThe current U.S. financial crisis is much worse than anyone’s letting on. David Walker, the United States’ comptroller general, has been sounding the warning alarm that things will quickly go from bad to worse if we don’t do something, and soon.
In fact, Walker recently revealed in an interview ...ARTArticleThe Difference Between Customer Service and Customer ExperienceI occasionally receive the question, “What’s the difference between customer service and customer experience?”
The simple answer to that question used to be that customer service formed the basis of the customer experience. A customer’s main interaction with a business was a person-to-person exchange, either by visiting a store or business, or by speaking to an employee of the company on the phone to place an order, voice a complaint, ask a question, etc. The company representative had the opportunity to deliver great customer service, thus providing a great customer experience.rARTArticleThe Eleven Required Elements of a Successful Corporate VisionWhat is a "Vision"? Why Do You NEED One? How Do You Use it? How Do You Know It Is Complete? What is a Vision?
There is a lot of talk about maintaining a vision, especially as part of a CEO's job. In my opinion, vision is one of those terms that is both greatly overused and largely ...ARTArticleThe Essence of Affiliate ManagementIf you have a product that you want to sell, whether it's an e-book, audio or video, it's usually a very wise idea to create an affiliate program around it.
If you have an affiliate program for your product, you will get a ton of traffic that you would not normally have received.
The reason is ...ARTArticleThe Five Secrets To Effective Time ManagementI don't know about you, but 24 hours in a day isn't enough. And 8 - 9 hours for work just barely covers the paperwork, order follow-up, client calls, e-mails that need answering, voicemail messages, etc. "You mean you want me to prospect and find closing time, too? What, are you ...ARTArticleThe Groundswell Is rising. Are You ready?I just read a great book called Groundswell, winning in a world transformed by social technologies. I urge all of you that are reading my articles to get this book. It was written by two VP’s from Forrester Research, Charlene Li and Josh Be
off. For those of you unfamiliar with Forrester ...ARTArticleThe Impact Of SupportAs a coach, I work with many clients in transition. Some are transitioning to new careers or new environments, others new roles in work/life, and some new ways of being and doing. While changes like this can happen without help, they thrive when we have support. n
Support can mean different ...ARTArticleThe Importance of Operational Discipline and Formality to Improving Safety in High-Reliability OrganizationsWhen I was in the U.S. Navy's Nuclear Power Program, I oversaw numerous High-Reliability Organizations. High-Reliability Organizations (HRO) are organizations which routinely operate and execute in high risk, dangerous environments, yet have very few safety incidents or mishaps. In my experience, there was one organization that stood out as the "gold standard" - nuclear powered aircraft carriers.ARTArticleThe Key To Building ValueYou hear it all the time -- if your price is higher than your competition you're told to “build value." You’re instructed to stress the quality, the warranty, the features, etc. But your prospects have heard all that before, haven’t they? Want a better way?
Let’s face it -- prospects will ...ARTArticleThe Marketing Power of EmotionDo you have a memory of an event so intense that when you think about it, the feelings come flooding back and you can actually experience it again? I had one of these episodes today as I took my daughter to her kindergarten evaluation. As I waited outside the school for her to come out of the ...ARTArticleThe Missing Link Between Dreaming and ExperienceWhat did Napoleon Hill say? "Whatever the mind of Man can conceive and believe, it can achieve." A biblical verse inspires young men to dream dreams and old men to see visions for almost 2000 years. Even a Buddhist saying is quoted, "If you want to know your past life, look into your present ...